Infinite Smith

• Investigate and evaluate coverage, liability, and damages, and settle claims within prescribed authority levels
• Identifies potential suspicious claims, refers to SIU, and identifies opportunities for third-party subrogation
• Communicate with policyholders, witnesses, and claimants to gather information regarding claims
• Accountable for the security of financial processing of claims and security information contained in claims files
• Makes effective use of loss management techniques
• Negotiates settlements with attorneys, claimants, and/or co-defendants
• Arranges for expert inspections involving third-party or potential fraud actions as needed
• Updates files and provides comprehensive reports as required
• Reviewed claim files
• Reviewed OA estimate and made necessary adjustments
• Daily communications with policyholders, contractors, and necessary parties to properly adjust claims
• Manage pending claims
• Handled ALE setup
• Content research and estimate
• Handled a multitude of different claims (hail and wind, freeze, water back up, and vandalism)
• Handled commercial claims
• Handle supplements.

Responsible for all phases of catastrophic property claims adjusting via
interviews by telephone or correspondence with claimants to obtain
information of the loss.
Handled attorney, public adjuster and AOB-represented claims
Processed and reviewed claims and determine what appropriate action
to take.
Utilized Xactimate and Xactanalysis to make corrections to claims
submitted by the field adjuster.
Evaluated claims, provided guidance to adjusting companies and
addressed policy coverage issues, escalating as necessary.
Reviewed and approved/denied the estimates, permits and supplements
that were submitted by the field adjuster and the contractor.
Handle full claim from ALE, contents and finding temp housing for
insureds
Responsible for claims in multiple jurisdictions
Traveled from Geovera office in California to Geovera office in FL