Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Infiniti Ames

Dimondale

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Texas Roadhouse. Proven ability to enhance guest engagement and satisfaction through effective communication and menu memorization. Adept in cash handling and food safety practices, consistently ensuring a safe and enjoyable dining experience.

Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Host/To-Go Server

Texas Roadhouse
10.2023 - Current
  • Greeted and welcomed guests, creating a positive first impression.
  • Managed reservation system, ensuring accurate booking information.
  • Coordinated seating arrangements to optimize guest flow and comfort.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided menu information and answered guest inquiries effectively.

Server

Texas Roadhouse
10.2023 - Current
  • Delivered exceptional customer service by promptly addressing guest inquiries and requests.
  • Prepared and served food and beverages in accordance with safety and quality standards.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Maintained cleanliness and organization of dining area for optimal guest experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

Bachelor of Science - Exercise Science

Central Michigan University
Mount Pleasant, MI
05-2028

High School Diploma -

Eaton Rapids High School
Eaton Rapids
06-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Menu memorization
  • Food running
  • Sales techniques

Certification

  • RAS (Responsible Alcohol Service) Training - June 2024
  • TIPS (Training for Intervention Procedures) Training - June 2024

Timeline

Host/To-Go Server

Texas Roadhouse
10.2023 - Current

Server

Texas Roadhouse
10.2023 - Current

Bachelor of Science - Exercise Science

Central Michigan University

High School Diploma -

Eaton Rapids High School

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