Emotionally intelligent and computer-savvy with a background in administration, management, and customer service. Strong interpersonal skills and a lifelong focus on supporting others and helping them shine. Targeting a position in which I can share my passion for helping others.
Overview
8
8
years of professional experience
Work History
Management Analyst
City of Atlanta
01.2023 - 07.2024
Improved operational efficiency by streamlining processes and implementing best practices in management analysis.
Contributed significantly to the development of long-term strategies by working closely with executive leadership.
Developed comprehensive reports, providing valuable insights into business performance and aiding in strategic planning efforts.
Provided expert guidance on best practices, resulting in improved overall organizational effectiveness.
Sales Lead Keyholder
T-Mobile
05.2022 - 01.2023
Opened and closed store 7 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
Led weekly staff meetings to discuss store performance metrics, review progress towards goals, and address any areas requiring improvement.
Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
ELECTIONS TRAINER
MIAMI-DADE COUNTY DEPT OF ELECTIONS
01.2017 - 01.2019
Mentored 100+ new hires, resulting in stronger staff development and increased productivity.
Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Provided diverse clerical support to office team members (managing correspondence, providing technical support to field specialists, tracking documentation)
Successfully oversaw all operations at 30+ precincts throughout special and general elections.
LIVE TALENT AGENT & EXECUTIVE ASSISTANT
BIGO LIVE
12.2019 - Current
Facilitated networking opportunities between represented talent and key industry players at relevant events or gatherings.
Built a diverse roster of talent by attending industry events and proactively seeking out emerging artists.
Developed strong relationships with casting directors, producers, and other industry professionals to secure opportunities for represented talent.
CONTENT CREATOR & LEAD PHOTOGRAPHER
CEPODS for ROLLING LOUD
10.2018 - 08.2019
Collaborated with marketing team to create targeted campaigns, increasing social media followers and email subscribers.
Successfully managed tight deadlines and shifting priorities without compromising the quality of output delivered.
Ensured brand consistency in all curated materials, maintaining a unified voice and message across platforms.
Enhanced user experience by curating high-quality content tailored to audience preferences.