Summary
Overview
Work History
Skills
Timeline
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Bridget Smith

Miami,FL

Summary

Emotionally intelligent and computer-savvy with a background in administration, management, and customer service. Strong interpersonal skills and a lifelong focus on supporting others and helping them shine. Targeting a position in which I can share my passion for helping others.

Overview

8
8
years of professional experience

Work History

Management Analyst

City of Atlanta
01.2023 - 07.2024
  • Improved operational efficiency by streamlining processes and implementing best practices in management analysis.
  • Contributed significantly to the development of long-term strategies by working closely with executive leadership.
  • Developed comprehensive reports, providing valuable insights into business performance and aiding in strategic planning efforts.
  • Provided expert guidance on best practices, resulting in improved overall organizational effectiveness.


Sales Lead Keyholder

T-Mobile
05.2022 - 01.2023
  • Opened and closed store 7 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
  • Led weekly staff meetings to discuss store performance metrics, review progress towards goals, and address any areas requiring improvement.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.

ELECTIONS TRAINER

MIAMI-DADE COUNTY DEPT OF ELECTIONS
01.2017 - 01.2019
  • Mentored 100+ new hires, resulting in stronger staff development and increased productivity.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Provided diverse clerical support to office team members (managing correspondence, providing technical support to field specialists, tracking documentation)
  • Successfully oversaw all operations at 30+ precincts throughout special and general elections.

LIVE TALENT AGENT & EXECUTIVE ASSISTANT

BIGO LIVE
12.2019 - Current
  • Facilitated networking opportunities between represented talent and key industry players at relevant events or gatherings.
  • Built a diverse roster of talent by attending industry events and proactively seeking out emerging artists.
  • Developed strong relationships with casting directors, producers, and other industry professionals to secure opportunities for represented talent.

CONTENT CREATOR & LEAD PHOTOGRAPHER

CEPODS for ROLLING LOUD
10.2018 - 08.2019
  • Collaborated with marketing team to create targeted campaigns, increasing social media followers and email subscribers.
  • Successfully managed tight deadlines and shifting priorities without compromising the quality of output delivered.
  • Ensured brand consistency in all curated materials, maintaining a unified voice and message across platforms.
  • Enhanced user experience by curating high-quality content tailored to audience preferences.

Skills

  • Spanish [Fluent]
  • Client Relations
  • Strategic Planning
  • Technical Support
  • Data Entry
  • Digital File Management
  • Office Administration
  • New Hire Training
  • Performance monitoring
  • Customer Service

Timeline

Management Analyst

City of Atlanta
01.2023 - 07.2024

Sales Lead Keyholder

T-Mobile
05.2022 - 01.2023

LIVE TALENT AGENT & EXECUTIVE ASSISTANT

BIGO LIVE
12.2019 - Current

CONTENT CREATOR & LEAD PHOTOGRAPHER

CEPODS for ROLLING LOUD
10.2018 - 08.2019

ELECTIONS TRAINER

MIAMI-DADE COUNTY DEPT OF ELECTIONS
01.2017 - 01.2019
Bridget Smith