Summary
Overview
Work History
Education
Skills
Timeline
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Inge Boxill

PORT ST LUCIE,FL

Summary

Proven leader with a track record of enhancing operational efficiency at the United States Postal Service by implementing cost-saving strategies and fostering a culture of teamwork and collaboration. Excelled in staff management, driving performance improvement, and ensuring regulatory compliance. Skilled in decision-making and customer relations, significantly reducing miscommunications and missed deadlines.

Overview

9
9
years of professional experience

Work History

Manager of Operations

United States Postal Sevice
12.2013 - 09.2022
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Mentored junior team members in their career progression pathing endeavors towards managerial roles within the company structure framework.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Enhanced team productivity by providing effective training programs and performance management systems.
  • Championed the adoption of new technologies and digital transformation initiatives to streamline operations, enhance data-driven decision-making capabilities, and ultimately boost overall organizational performance levels.

Education

Associate of Science - Business Management

Northwood University
Midland, MI
01.2026

Skills

  • Teamwork and Collaboration
  • Decision-Making
  • Customer Service
  • Staff Management
  • Team Leadership
  • Effective leader
  • Customer Relations
  • Employee Scheduling
  • Staff training/development
  • Staff hiring
  • Operations Management
  • Delegating Work
  • Performance Improvement
  • Customer Service Management
  • Staff Development

Timeline

Manager of Operations

United States Postal Sevice
12.2013 - 09.2022

Associate of Science - Business Management

Northwood University

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Inge Boxill