Inge Mitchell
Anchorage,AK
Summary
Dynamic bartender with extensive experience at Carousel Lounge, recognized for enhancing customer satisfaction through innovative cocktail creations and exceptional service. A strong multitasker and team player, I effectively managed inventory and trained staff, boosting bar profitability and fostering a welcoming atmosphere for patrons. Committed to responsible alcohol service and operational excellence.
Overview
2027
2027
years of professional experience
Work History
Bartender
Tips
Eagle River, AK
10.2023 - 03.2026
- Crafted and served a diverse range of beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of bar area to ensure operational efficiency.
- Assisted in inventory management, tracking stock levels, and placing orders for supplies.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new staff on bar procedures and best practices for customer engagement.
- Implemented suggestions for improving drink specials based on customer feedback to drive sales.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender Shift Manager
Carpentiers
Anchorage, AK
05.2017 - 01.2024
- Supervised bar staff, ensuring adherence to service standards and operational efficiency.
- Trained new bartenders on cocktail preparation, customer service, and safety protocols.
- Developed and implemented inventory management practices, reducing waste and improving stock accuracy.
- Monitored daily sales reports to identify trends and optimize drink specials for increased revenue.
- Coordinated staff schedules to maintain optimal coverage during peak service hours.
- Resolved customer complaints swiftly, enhancing overall guest satisfaction and loyalty.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Bartender
Homestead Lounge
Eagle River, AK
02.2014 - 04.2017
- Collaborated with team members to create a welcoming environment for patrons.
- Developed knowledge of cocktail recipes and drink preparation techniques to improve service speed.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Head Bartender/ Bar Manager
Carousel Lounge
Anchorage, AK
2009 - 2016
- Managed bar operations, ensuring efficient service and high customer satisfaction.
- Developed innovative cocktail recipes, enhancing menu offerings and guest experience.
- Trained and mentored junior bartenders, fostering skill development and teamwork.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
- Implemented new service protocols, improving workflow efficiency during peak hours.
- Conducted regular staff meetings to discuss improvements and maintain high service standards.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
- Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Promoted special events through social media platforms, generating buzz around themed nights or guest appearances.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Assisted with inventorying beverage stock and bar supplies.
Education
Associate Degree in Animal Scoence -
Pennsylvania State University
University Park, PA2006
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Outgoing personality
Customer service expertise
Responsible alcohol service
Cash register operation
Alcohol awareness
Timeline
Bartender
Tips
10.2023 - 03.2026
Bartender Shift Manager
Carpentiers
05.2017 - 01.2024
Bartender
Homestead Lounge
02.2014 - 04.2017
Head Bartender/ Bar Manager
Carousel Lounge
2009 - 2016
Associate Degree in Animal Scoence -
Pennsylvania State University