Inger Rochelle Haynes
Houston,TX
Summary
Please accept this letter. I am writing to express my interest in any available professional positions within the agency. I am confident that my experience will benefit your organization and that I am prepared to make a valuable contribution in providing positive attributes, experience, and credentials. I possess several strengths that I believe would make me a great asset to your organization. I am a Collaborative leader in dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. One of my greatest strengths is collaboration. I enjoy working with others and understand the importance of working as a team to achieve success. Another valuable strength of mine is critical thinking. I can think beyond the surface to come up with a valuable solution to complex situations. Lastly, I possess strong decision-making skills. I can take into consideration all the information available and make appropriate decisions based on circumstances.
Overview
2
2
years of professional experience
Work History
Substitute Teacher
Goose Creek Consolidated Independent School District
08.2023 - Current
- Supervises students in the event that their regular teacher is unable to lead class
- Managing classroom behavior, quickly interpreting lesson plans and creating reports to inform the students’ permanent teacher of their success
- Manage the classroom effectively to encourage student participation
- Adapt teaching methods to fit the needs of each individual student
- Supervise students in and out of the classroom, including in the halls, on the playground and in the cafeteria.
Dispatcher/Driver Supervisor
Randle Express Transportation LLC
06.2022 - 07.2023
- Dispatched and transported freight safely according to all federal, state, and local regulations
- Performed pre/post-trip inspection as needed base
- Established and maintained excellent customer relationships
- Inspected the truck for defects and safe operating conditions before, during, and after trips
- Maintained a daily, legible DOT logbook and submitted corresponding documents
- Proactively address problems and suggest solutions
- Supervised driver’s routes to various locations throughout the Houston area
- Investigated and resolved customer inquiries and complaints in an empathetic manner.
Counsel Substitute I
Texas Department of Criminal Justice
03.2022 - 06.2022
- The ability to prepare court documents for offender defense via mainframe
- Assists in analyzing inmates' positions, developing strategies of defense, and advising inmates of alternative plans of action
- Represents inmates at disciplinary hearings; negotiates the mitigation of punishments; Case Work or case processing experience and assists inmates with disciplinary appellate procedures
- Utilized mentorship counseling to assist inmates with anger management strategies during the hearing process
- Prepares and maintains accurate records on activities, assignments, and dispositions; and prepares court-related reports of disciplinary status for upcoming parole review.
Disa Global Solutions, Background Compliance Specialist
Houston
- 03.2022
- Process adverse action notices on behalf of clients in accordance with the FCRA and state/local laws
- Provide consumer disputes, client credentialing, and internal and external audits and risk assessments as needed
- Answer compliance calls and emails in a professional and knowledgeable manner processes compliance tasks such as copy requests, 613 letters and adverse action notices
- Assists Senior Compliance Specialists with consumer disputes, client credentialing, and internal and external audits and risk assessments as needed.
Nitex & Associates, Inc., Administrative Office Manager
Humble
- 12.2020
- The ability to prepare and maintain accurate tax records, bookkeeping duties and financial reports
- Handling fast-pace incoming calls and scheduling weekly appointments
- Supervising and scheduling Internships for high school students from temporary agencies
- Preparing and updating office policies and procedures according to tax laws
- Providing professional customer service to visitors and clients
- Input payroll data into the system, using Drake accounting software
- Maintain a spreadsheet for accepting payments for tax purposes
- Maintaining office equipment, ordering parts, and submitting payments for services rendered.
Aldine Independent School District, Special Event Bus Driver
Houston
- 12.2019
- Perform inspections of the bus before and after each route
- Discipline children as needed to maintain a safe environment
- Transport sponsors and students to various event trips locally and over the road
- Provide professional & courtesy to all staff, and school official
- Providing safe transport for school children based on a schedule and route
- Performed accident, incident evaluation and obey all traffic laws.
Exceed Staffing, LLC, Joint Base Ft. Sam Houston, Contract Supervisor
San Antonio
- 07.2017
- Supervised thirty employees from a military transportation base
- Provide administrative direction to dispatch to communicate with contract employees
- Provide commercial transportation for joint base Ft Sam Houston military base
- Provided safety monthly training to all employees to reiterate policy and procedures
- Prepared time sheets, payroll and accurate employment records for employees
- Processed international shipments, inter-company transfers, and military case management
- Ensure proper routing and maximization of our private fleet on a daily base.
Houston Police Department, Jail Attendant
Houston
- 09.2011
- Processed offenders into the city jail system using offender personal data
- Ability to implement rules, regulations, policies, and procedures to all incoming offenders
- Verified current identity and city warrants using (A.F.I.S) fingerprinting system
- Assisted in providing food service to all offenders awaiting pretrial hearing
- Performed clerical and secretarial duties, using the Lagan system
- Monitor offenders every thirty minutes for safety precautions.
Harris County Sheriff's Department, Detention Officer
Houston
- 10.2009
- Inventory personal property from offenders upon arrival to the facility
- Assign housing and work assignments after medical approval per policy and procedures
- Controlling and directing offenders in and out of assigned housing areas
- Initiated daily security counts of offender presence using current identification cards
- Prepare court documents class A offenses after pre-trial interviews
- Monitor and document jail activities within the facility.
Houston Processing Center, Detention Officer
Humble
- 04.2008
- Provided direct supervision to male and female adult immigrant detainees
- Prepared daily caseloads for Interviewing and counsel offenders upon arrival
- Transport detainees to and from local surrounding areas
- Dispatch locations to transportation supervisor for further instructions
- Performed continuous counts on a daily base using current facility identification cards.
United States Postal Service, Casual Mail Carrier
Houston
- 08.2002
- Delivers letters, documents, and parcels to commercial and residential locations
- Provided professional customer service to the public
- Performed clerical and customer service by collecting money for postage due
- Ability to sort mail, including packages, according to delivery sequence.
Metropolitan Transit Authority, Bus Operator
Houston
- 07.2001
- Transport passengers safely and courteously over specified routes to local or distant points
- Performed pre-trip and post-trip inspections before departure from garage facility
- Provide professional and courteous customer service to passengers
- Perform duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures
- Ability to answers questions, provide information and address concerns of riders
- Reports and properly follows up on all accidents or unusual incidents.
Texas Department of Criminal Justice, Correctional Officer
Humble
- 07.1999
- Maintained security and order through enforcing policy and procedures
- Provide de-escalation techniques for disturbances within facility
- Perform searches for contraband and provides security to all offenders
- Supervise inmates in housing, work, and other areas accessed by stairs
- Documenting incoming and outgoing traffic and activities within assigned area
- Provide continuous counts and assist in counting areas of assignment
- And observed staff movement during observation and encounters with offenders.
Education
Master of Science -Executive Administration of Justice -
Texas Southern University
Houston, TX12.2022
Bachelor of Science in Administration of Justice-/Minor: Forensic Science -
Texas Southern University
Houston, TX12.2019
Associate of Arts (AA) Criminal Justice -
Lone Star Community College
Houston, TX05.2017
Skills
- Microsoft Office Suite: Word, Excel, PowerPoint, Publisher, Outlook, Presentation software, Access, Internet Explorer Adobe, Drake Accounting, social media, Bookkeeping, Communication and collaboration tools, Lagan System, Credential Verifications, Basic knowledge of computer hardware, Proficiency in operating systems, Microsoft Office or Google Suite, Internet, and email proficiency, Understanding of computer security and privacy
Accomplishments
- Honor Roll Recognition Certificate
- Texas Private Security License
Affiliations
- Texas Southern University
- Texas Division of the International Association for Identification
References
- Denita Berry, Houston Independent School District, (281) 590-1222, denitaberry@comcast.net
- Debra Canady, Texas Department of Criminal Justice, (713) 553-7515, dcanady50@gmail.com
- Shunda Randle, Randle Express Transportation, (832) 474-0941, randletransportation@gmail.com
- Sha Kayla Nunez, Genentech, Global Program Manager, (713) 494-1162, Nunezs2@gene.com
Timeline
Substitute Teacher
Goose Creek Consolidated Independent School District
08.2023 - Current
Dispatcher/Driver Supervisor
Randle Express Transportation LLC
06.2022 - 07.2023
Counsel Substitute I
Texas Department of Criminal Justice
03.2022 - 06.2022
Disa Global Solutions, Background Compliance Specialist
Houston
- 03.2022
Nitex & Associates, Inc., Administrative Office Manager
Humble
- 12.2020
Aldine Independent School District, Special Event Bus Driver
Houston
- 12.2019
Exceed Staffing, LLC, Joint Base Ft. Sam Houston, Contract Supervisor
San Antonio
- 07.2017
Houston Police Department, Jail Attendant
Houston
- 09.2011
Harris County Sheriff's Department, Detention Officer
Houston
- 10.2009
Houston Processing Center, Detention Officer
Humble
- 04.2008
United States Postal Service, Casual Mail Carrier
Houston
- 08.2002
Metropolitan Transit Authority, Bus Operator
Houston
- 07.2001
Texas Department of Criminal Justice, Correctional Officer
Humble
- 07.1999
Master of Science -Executive Administration of Justice -
Texas Southern University
Bachelor of Science in Administration of Justice-/Minor: Forensic Science -
Texas Southern University
Associate of Arts (AA) Criminal Justice -
Lone Star Community College
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