Hostess
Ruby Tuesday
12.2022 - 03.2023
- Welcomed guests upon arrival, fostering a warm and inviting atmosphere.
- Managed the seating chart effectively to maximize table usage.
- Liaised with servers and kitchen staff to coordinate seating and ensure a smooth service flow.
- Provided guests with accurate wait time estimates, managing their expectations professionally.
- Kept the hostess station clean and organized for an attractive entrance for guests.
- Worked with management to devise strategies for enhancing guest experience and optimizing table turnover.
- Established a reservation system to improve efficiency in handling bookings during peak times.
- Trained new host/hostess team members on greeting techniques, seating processes, and customer service standards.
- Applied strong communication skills to navigate high-pressure situations during busy times.
- Monitored dining areas for cleanliness, ensuring adherence to health code regulations.
