Ingrid A. Schwindt
San Francisco,CA
Summary
Accomplished healthcare leader with extensive experience as a clinical resource coordinator within the Respiratory Care Department at the University of California, San Francisco (USCF), managing daily operations across different campuses of the enterprise. Demonstrates a strong background in operations management, resource allocation, recruitment, compliance, performance management, and staff retention for a team of 140 professionals. Highly skilled in evidence-based project management, workflow optimization, and driving measurable outcomes that enhance departmental and enterprise-level performance. Holds a Master of Science in Healthcare Administration and Interprofessional Leadership (MS-HAIL) from UCSF, with advanced competencies in strategic problem-solving, adept at setting strategic direction by fostering collaborative team environments, and leading operational excellence to ensure organizational growth and long-term success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Resource Coordinator
UCSF Health
05.2021 - Current
- Brings five years of progressive management and supervisory experience, overseeing complex daily operations with a focus on optimizing budgets and staff allocation to ensure efficient and high-quality service delivery.
- Leverages expertise in strategic planning, budgeting, program implementation, change management, and performance measurement to drive institutional growth, operational excellence, and cross-departmental alignment.
- Fosters interprofessional collaboration and cross-functional teamwork to facilitate communication with senior leadership, external partners, regulatory bodies, and community stakeholders.
- Demonstrates advanced project management abilities, coordinating multifaceted initiatives and ensuring timely execution while leveraging analytical, critical thinking, and artificial intelligence skills to drive strategic, innovative solutions at the organizational level.
- Experienced in designing, implementing, and monitoring departmental and organization-wide policies and procedures.
- Skilled in managing payroll and scheduling systems to support organizational goals that ensure excellent patient care delivery.
- Proficient in recruitment, onboarding, orientation planning, and compliance oversight, while also delivering actionable performance feedback and supporting staff development through annual evaluations and targeted growth plans.
- Possesses comprehensive knowledge of HR management, incident reporting, and employee relations, aligning teams with institutional policies and values.
- Adept at labor action preparation including resource allocation and coordination, to enhance operational efficiency and ensure minimal disruption of daily workflows.
Respiratory Care Practitioner I
Zuckerberg San Francisco General Hospital
08.2016 - 05.2021
- Delivered advanced respiratory therapies to patients with complex and diverse pulmonary conditions, ensuring optimal treatment efficacy and patient safety in all areas of the hospital, including neonatal and adult critical care areas.
- Collaborated with multidisciplinary teams to design and execute tailored care plans, addressing the unique needs of respiratory patients and driving improved outcomes.
- Continuously assessed patient progress through clinical evaluations, adapting therapies and protocols to align with patient responses and evolving health needs.
- Provided comprehensive education to patients and families on respiratory health management, to better understand treatments and procedures, both in the inpatient and outpatient clinic settings.
- Advocated for quality improvement initiatives within the respiratory care department, elevating patient care standards and streamlining operational processes.
- Guided, trained, and mentored junior staff and students in advanced respiratory care techniques, fostering professional growth, enhancing team capabilities, and promoting excellence in patient care delivery.
Reimbursement Case Manager
Genentech- Roche Group
10.2013 - 02.2015
- Processed insurance claims and managed prior authorizations with accuracy and efficiency, facilitating timely access to care and ensuring compliance with payer and provider requirements.
- Oversaw meticulous documentation of patient cases, maintaining compliance with regulatory frameworks and upholding confidentiality protocols at the highest standards.
- Conducted in-depth assessments of clients’ needs and circumstances, identifying key challenges and recommending targeted interventions to drive positive outcomes.
- Provided expert education to clients on available programs, benefits, and services, empowering them with the knowledge and resources to make informed decisions regarding their insurance benefits and coverage.
Education
Master of Science - Healthcare Administration And Interprofessional Leadership
University of California San Francisco (UCSF)
09-2025
Associate of Science - Respiratory Care
Skyline College
05-2016
Bachelor of Science - Biology: Concentration in Physiology
San Francisco State University
05-2013
Associate of Science - Allied Health
Skyline College
05-2009
Skills
- Ideation: Demonstrates creative problem-solving and initiatives
- Arranger: Excels in organization and productivity to achieve targeted outcomes
- Futuristic: Embraces change and inspires adaptability
- Restorative: Motivated to attempt different tactics to overcome barriers for improved outcomes
- Deliberative: Approaches decision with careful deliberation, actively listening and evaluating to identify the most effective solutions
Certification
- Respiratory Care Practitioner (RCP) License 38364, accredited by the California Respiratory Care Board through 10/31/2027.
- AI Mastery Certificate Program 05/2026.
- Basic Life Support (BLS) accredited by the American Heart Association through 03/31/2027.
- Advanced Cardiovascular Life Support (ACLS), accredited by the American Heart Association through 03/31/2027.
- Pediatric Advanced Life Support (PALS), accredited by the American Heart Association through 07/31/2027.
- Neonatal Resuscitation Program (NRP), accredited by the American Heart Association through 08/31/2027.
Affiliations
- Member of the UCSF Administrative Management Professionals (AMP) program.
- Member of the University of California Respiratory Care Collaborative Network.
- Member of the Rapid Response Team at UCSF.
Awards
- Scholarship Recipient for MS-HAIL Program, August 2025.
- Appointed to the Dean’s List for excellent academic achievement at Skyline College for Fall 2014, Spring 2015, Fall 2015, and Spring 2016.
- Appointed to the Dean’s List for excellent academic achievement at SFSU for Fall 2009, Fall 2011, and Spring 2013.
Communication Skills
Fluent in Spanish
Native or Bilingual
Timeline
Clinical Resource Coordinator
UCSF Health
05.2021 - Current
Respiratory Care Practitioner I
Zuckerberg San Francisco General Hospital
08.2016 - 05.2021
Reimbursement Case Manager
Genentech- Roche Group
10.2013 - 02.2015
Master of Science - Healthcare Administration And Interprofessional Leadership
University of California San Francisco (UCSF)
Associate of Science - Respiratory Care
Skyline College
Bachelor of Science - Biology: Concentration in Physiology
San Francisco State University
Associate of Science - Allied Health
Skyline College