Ingrid Ashley
Bay City,TX
Summary
Professional with strong background in nursing and case management, specializing in patient advocacy and care coordination. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization.
Dedicated RN Case Manager with strong skills in clinical assessment and interprofessional collaboration. Focused on developing tailored care plans and monitoring patient progress to deliver optimal health outcomes.
Overview
32
32
years of professional experience
1
1
Certification
Work History
RN Case Manager
EYES OF HOPE HOME HEALTH
Houston, TX
11.2023 - 04.2026
- Advocated for patients' needs within healthcare systems, ensuring access to appropriate services and support.
- Implemented quality improvement initiatives to streamline case management processes and enhance service delivery.
- Mentored junior nursing staff on best practices in case management, improving team performance and patient satisfaction.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
RN Case Manager
UNLIMITED HOME CARE, INC.
Houston, TX
05.1994 - 04.2026
- Coordinated comprehensive care plans for diverse patient populations to enhance health outcomes.
- Conducted thorough assessments to identify individual patient needs and develop tailored interventions.
- Collaborated with multidisciplinary teams to ensure continuity of care and effective communication among providers.
- Educated patients and families on disease management and available resources to promote self-care practices.
- Monitored patient progress and adjusted care plans based on ongoing evaluations and feedback.
RN Case Manager
AMAZON HEALTHCARE
Houston, TX
03.2021 - 01.2022
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Educated patients and caregivers on healthcare protocols and processes.
Education
Associate of Applied Science - Nursing
Houston Community College
Houston, TX05-1991
Skills
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Care coordination
- Home care management
- Case evaluation
- Medication management
- Clinical assessment
- Palliative care
- Wound care
- CPR/AED
- ICD-10
- Blood draw and sample collection
Certification
CPR/BLS
WOUND V AC WOUND CARE
Languages
AMERICAN SIGN LANGUAGE
Professional Working
Timeline
RN Case Manager
EYES OF HOPE HOME HEALTH
11.2023 - 04.2026
RN Case Manager
AMAZON HEALTHCARE
03.2021 - 01.2022
RN Case Manager
UNLIMITED HOME CARE, INC.
05.1994 - 04.2026
Associate of Applied Science - Nursing
Houston Community College