Ingrid Bright
Martinez,Ca
Summary
Polite, effective, and motivated Registered Dental Assistant. Seeking a position as a Dental Assistant where I can make the most of my dental assistance expertise to create positive patient relations. Qualification Summary: Proficient Registered Dental Assistant with great communication skills and extensive experience in managing day to day schedules for Dr's and Hygienists. Managing employees and improving accounts. I manage a high volume of claims daily while delivering outstanding patient service. I am also experienced in writing the Doctor report letters. I have experience with working with all types of insurances HMO/PPO. Experience in setting up a sterile environment for patients. Instrument sterilization, charting, preparing materials used in dental procedures. Handing the dentist the appropriate materials and instruments, taking x-rays, taking impressions. I am trained in all front and back office duties. I have an eagerness to learn and great organization skills. I'm always on alert on maintaining dental equipment and keeping it in good clean condition at all times. I also have experience in training staff. I'm detail oriented and have excellent work ethics.
Overview
21
21
years of professional experience
Work History
Treatment Coordinator
Dr. Scott Gavin Ewing
Concord, CA
08.2024 - Current
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Increased case acceptance rates through persuasive presentation of treatment options and benefits.
- Explained treatment choices to patients and helped determine best options.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
- Improved patient satisfaction by effectively communicating treatment plans and addressing concerns.
RDA - TX Coordinator
Dr. Eric Tsai, Periodontics
Walnut Creek, Ca
06.2022 - 08.2024
- Treatment planning and scheduling all Oral Surgeries.
- Reviewing all medications and health history with patients, improving accounts receivable status and coordinating dental procedures.
- Skills in records management and staff training.
- I am highly depended on because I know all aspects of running a dental office.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates with other office.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Office Manager
John W Bruns DDS Periodontics And Dental Implants
Walnut Creek, CA
08.2014 - 01.2021
- Assisting in all aspects of surgeries and post-op care
- Reviewing all medications and health history with patients, Taking vitals on all patients, Preparing Operating Rooms with a sterile field, Assisting Surgeon with IV sedation surgeries, assisting with dental implant procedures, 3rd molar extractions, extractions, bone grafts, and biopsy procedures
- Taking X-rays, Panos and 3d scans
- Maintaining dental equipment in good clean condition
- Scanning patient charts, emailing other dental offices with inquiring information and front office clerical duties.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Surgical Dental Assistant
Dr. Gronbach DDS Oral Surgeon
Lafayette, CA
01.2013 - 02.2014
- Assisting and setting-up for periodontal surgeries including osseous, soft tissue grafts, bone grafts, crown lengthening, and ridge augmentations, also assisting in scaling and root planings
- Setting up a sterile surgical environment, new patient exams, taking X-rays, polishing teeth
- Chair side assisting, perio charting, Instrument sterilization, tray setups, and impressions for bleaching trays And night guards
- Scheduling appointments, answering phones and filing patient charts
- Ordering and stocking supplies.
Lead Surgical Assistant
Dr. Haraguchi Periodontist DDS
Concord, CA
02.2004 - 11.2013
- Treatment planning and scheduling all Oral Surgeries.
- Reviewing all medications and health history with patients, improving accounts receivable status and coordinating dental procedures.
- Skills in records management and staff training.
- I am highly depended on because I know all aspects of running a dental office.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates with other office.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Education
CPR Certified, RDA Certified: General Education -
Diablo Valley College
Pleasant Hill, CA06.2002
A.S Degree -
Western Career College
Pleasant Hill, CA01.2002
Skills
- 3d Scans
- Accounts receivable
- Making appointments
- Scheduling appointments
- Making Sure charts are correct and ready
- Clerical
- Oral examinations with the Dr/ Charting
- CPR Certified
- Staff training
- Filing
- Front office
- Letters
- Office
- Word
- Taking X-rays
- Polishing teeth
- Scanning
- Scheduling
- Surgical Financial agreements
- Answering phones
- Treatment plan options
- Taking vitals
Timeline
Treatment Coordinator
Dr. Scott Gavin Ewing
08.2024 - Current
RDA - TX Coordinator
Dr. Eric Tsai, Periodontics
06.2022 - 08.2024
Office Manager
John W Bruns DDS Periodontics And Dental Implants
08.2014 - 01.2021
Surgical Dental Assistant
Dr. Gronbach DDS Oral Surgeon
01.2013 - 02.2014
Lead Surgical Assistant
Dr. Haraguchi Periodontist DDS
02.2004 - 11.2013
CPR Certified, RDA Certified: General Education -
Diablo Valley College
A.S Degree -
Western Career College