Linda Chapa-Hearrell
Richmond,TX
Summary
Offering a solid track record and accomplishments as a successful Treatment Coordinator with seventeen years career in Dental Healthcare. Motivating employees to continuously improve their performance and the overall standard of care towards the patients. Focused on keeping the facility adaptable and responsive in an ever-changing healthcare field.
Skills
- Effective communication skills
- Dependable and reliable
- Knowledgeable with 3D CBCT scans
- Skilled with iTero scans
Overview
17
17
years of professional experience
Work History
Treatment Coordinator
Town And Country Orthodontics
Houston, TX
08.2013 - Current
- Work with customers to understand their main concerns, and suggest the best products to meet their needs.
- Establish great communication with outside Doctors for recommended procedures.
- Review fees, create contracts, and verify insurance
- Advancing in sales to meet office quarterly metrics goals
- Increasing Invisalign sales to exceed Platinum status
- Recruit, hire, and train top-quality candidates to elevate the team's performance and long-term success.
- Establishing and enforcing organizational policies to keep operations in line with the facility's standards and regulatory requirements.
- Overseeing the day to day task of current assistants and maintain a positive atmosphere for our patients.
- Knowledgeable with various Bracket system: Empower, Damon, GAC, Forestadent, Low Profile
- Experience with seating Class II Correction Appliances: Forsus, Carriere Distalizer, PowerScope, Twin force
- Expert at taking intraoral photos and digital x-rays.
- Coordinated community events as Marketing Coordinator.
- Helped to integrate promotional and branding information into the company's print and digital footprints.
Chairside Orthodontic Assistant
Jennings Orthodontics
Houston , TX
05.2013 - 08.2013
- Documented observations and intervention into records for each patient
- Captured panos and cephs x-rays, and intraoral photos for new patients and active patients
- Placed and removed brackets, changed archwires, delivered fixed appliances.
- Sterilized all dental equipment in accordance with infection control policy.
Orthodontic Dental Assistant
Forrest Orthodontics
Katy, TX
05.2008 - 08.2013
- Assisted dentists with conducting procedures such as placing brackets and adjusting wires.
- Inspected and cleaned the teeth of each patient to identify any areas of concern for the dentist.
- Fabricate and fit orthodontic appliances and materials for patients, such as retainers, wires, or bands.
- Educated patients on the proper procedures for caring of braces or appliances.
- Order and monitor dental supplies and equipment inventory.
- Performed a wide variety of back up support as a front desk coordinator.
- Coordinated smooth responses to guest needs by working with each call fast and efficient.
- Filed records to keep the system efficient and all information organized.
Education
High School Diploma -
Clements High School
Sugar Land, TXAccomplishments
Increasing Invisalign status from Bronze to Platinum tier and on track to Platinum Plus tier.
Timeline
Treatment Coordinator
Town And Country Orthodontics
08.2013 - Current
Chairside Orthodontic Assistant
Jennings Orthodontics
05.2013 - 08.2013
Orthodontic Dental Assistant
Forrest Orthodontics
05.2008 - 08.2013
High School Diploma -
Clements High School
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