Ingrid Jackson-Nedd
Saint Albans,NY
Summary
Responsible Community Coordinator with more than 10 years of expertise developing top-notch skills in communication and interpersonal relationships. An astute professional experienced in the Public Health Field . Ready to take on the challenges for The Department of Health in an exciting new position.
Overview
21
21
years of professional experience
Work History
Community Coordinator
New York City Department of Health and Mental Hygiene
Long Island City, NY
04.2016 - Current
- Supervises performance of PHA staff in case investigation, case management and case interviewing processes.
- Additionally, supervises training and orientation and new employees in community investigative techniques.
- Evaluates PHA performance and discuss evaluations with upper mangement.
- Performs case managment reviews monthly and analyzed case data for accuracy.
- Interview and provides education to clients for Linkage to care and partner services.
- Conducts provider chart reviews by phone and in-person.
- Performs community visits outreach with PHA's.
Public Health Advisor -II (HIV)
New York City Department of Health and Mental Hygiene
Long Island City, NY
06.2013 - 04.2016
- Provided guidance and support to clients regarding best practices for disease prevention and control.
- Conducted provider chart reviews by phone and in-person.
- Conducted site visits as needed to assess program operations, evaluate services provided.
- Collaborated with healthcare providers to ensure that patient care meets established standards of quality and safety.
- Discussed case management outcomes for improved client outcomes.
- Analyzed data for trends and accuracy.
Public Health Advisor - STEP-UP Program
New York City Department of Health & Mental Hygiene
New York, NY
09.2010 - 06.2013
- Provided STD education, guidance and support to high school students regarding best practices for disease prevention and control within the 5 boroughs.
- Provided optional and confidential STI testing for students.
- Offered counseling and interviewed students who were positive are were at risk for STD's.
- Provide partner notification, referrals and risk reduction education to students.
Public Health Advisor-Assessment Unit Immunization
New York City Department of Health & Mental Hygiene
New York, NY
02.2003 - 09.2010
- Conducted immunization assessments in hospitals, clinics, and private provider sites throughout the 5 boroughs of New York City
- Reviewed and interpret medical records and physician diagnosis
- Performed data entry and assist with statistical analysis
- Helped to prepare feedback reports, letters and other materials for assessments
- Communicated with other health care professionals as related to assessments
- Participated in the Flu Outreach Program in 2004
- Volunteered and participated in the Swipers electronic training initiative during the 2006 Flu POD Program.
Education
BS in Imaging Science -
State University of New York
05.1997
Medgar Evers College & DC37 Union
Skills
- Oral and writing communication
- Data Analysis
- Problem-solving aptitude
- Effective Communication
- Relationship Building
- Adaptability
- Professional Demeanor
- Written and verbal communication
- Attention to Detail
- Effective customer communication
- Decision-Making
- Team building
- Continuous Improvement
- Interpersonal Communication
- Teamwork and Collaboration
- Organizational Skills
- Microsoft Word
- PowerPoint
- Excel
- Access
- EMR
- STD MAVEN
- Citrix
Timeline
Community Coordinator
New York City Department of Health and Mental Hygiene
04.2016 - Current
Public Health Advisor -II (HIV)
New York City Department of Health and Mental Hygiene
06.2013 - 04.2016
Public Health Advisor - STEP-UP Program
New York City Department of Health & Mental Hygiene
09.2010 - 06.2013
Public Health Advisor-Assessment Unit Immunization
New York City Department of Health & Mental Hygiene
02.2003 - 09.2010
BS in Imaging Science -
State University of New York
Medgar Evers College & DC37 Union
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