INGRID LUNA CABRERA
Kissimmee,FL
Summary
Dynamic Administrative Assistant with a proven track record at Castle Group, excelling in customer service and data entry. Adept at maintaining confidentiality and ensuring compliance, I foster strong relationships and promote a positive work environment. Skilled in document processing and office administration, I consistently support executive teams with precision and professionalism.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Castle Group
01.2025 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Administrative Assistant
Iglesia De Dios Pentecostal M.I
01.2020 - 01.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Education
High School Diploma -
Universal Christian Academy
Kissimmee05-2009
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Document processing
- Administrative support
- Quality assurance
Timeline
Administrative Assistant
Castle Group
01.2025 - Current
Administrative Assistant
Iglesia De Dios Pentecostal M.I
01.2020 - 01.2025
High School Diploma -
Universal Christian Academy
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