INGRID POLANCO
Miami,FL
Summary
Seasoned Compliance Officer with a proven track record at the Florida Department of Agriculture, adept in compliance monitoring and enhancing client satisfaction. Excelled in auditing processes and ethics management, significantly reducing errors and fostering transparent operations. Skilled in regulatory knowledge and policy analysis, committed to promoting continuous improvement and regulatory compliance. Fantastic at problem-solving and verifying [Area of expertise] information. Proficient in field examinations and configuring driving simulators.
Overview
2
2
years of professional experience
Work History
Compliance Officer
Florida Department of Agriculture
03.2023 - 03.2024
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
- Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
Eligibility Specialist
Department Of Children and Families, State of Florida
06.2022 - 02.2023
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Resolved discrepancies with client applications to verify eligibility.
Education
MBA - Business Management
Carlos Albizu University
Doral, FL04.2013
Bachelor of Science - Psychobiology
Carlos Albizu University
Doral, FL04.2008
Skills
- Compliance Monitoring
- Document Review
- Auditing processes
- Regulatory knowledge
- Compliance reviews
- Ethics management
- Policy analysis
- Regulations enforcement
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Compliance Officer
Florida Department of Agriculture
03.2023 - 03.2024
Eligibility Specialist
Department Of Children and Families, State of Florida
06.2022 - 02.2023
MBA - Business Management
Carlos Albizu University
Bachelor of Science - Psychobiology
Carlos Albizu University
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