Ingrid Sterling
Snellville,GA
Summary
Driven with a proven track record at Kut Above Total Landscaping Solutions, excelling in customer service and database management. Enhanced team productivity by overhauling document organization and fostering professional relationships. Skilled in data entry and verbal communication, adept at maintaining confidentiality and boosting efficiency. Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2025
2025
years of professional experience
Work History
Administrative Assistant
Kut Above Total Landscaping Solutions
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Home Health Aide
Private Residence
08.1998 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Education
High School Diploma -
Freeport High School
Freeport, NYSkills
Customer Service
Data Entry
Computer Skills
Office Administration
Administrative Support
Time Management
Clerical Support
Documentation and Recordkeeping
Database entry
Dedicated Team Player
Verbal Communication
Recordkeeping
Data organization
Deadline-oriented
Timeline
Home Health Aide
Private Residence
08.1998 - Current
Administrative Assistant
Kut Above Total Landscaping Solutions
High School Diploma -
Freeport High School
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