Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ingyin Ko Ko

West Des Moines,IA

Summary

Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Pharmacy Technician Trainee

Walgreen's Pharmacy
Urbandale, IA
02.2024 - Current
  • Performed cashier duties such as accepting payments and issuing receipts.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Filled daily medication orders and entered prescription data into system.
  • Prepared and processed medical insurance claim forms and records.
  • Answered customer inquiries about medications, dosages and side effects.
  • Assisted patients in finding over-the-counter solutions to aid minor health issues.
  • Managed multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.
  • Verified insurance coverage for medications.
  • Kept work areas clean, organized, and safe at all times.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Communicated effectively with other members of the health care team regarding medication orders and refills.

Crew Member

Little Caesars Pizza
West, IA
09.2023 - Current
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Adhered to health department regulations regarding food handling procedures.
  • Organized and restocked supplies to support operations and team productivity.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Served food quickly for positive guest experiences.

Education

Associate of Applied Science - Surgical Technology

Des Moines Area Community College
Des Moines, IA

Skills

  • Medication counting
  • Dosage form preparation
  • Updating medication histories
  • Excellent math skills
  • Patient confidentiality
  • Great team player
  • Staff development
  • Pharmacy law compliance
  • Pharmacology fundamentals
  • Problem-solving skills
  • HIPAA
  • Insurance billing
  • OTC products
  • Insurance verification
  • Drug classification
  • Verbal communication
  • Computer skills
  • Time management
  • Microsoft Word
  • Basic life support
  • Healthcare ethics
  • Professional bedside manner
  • Transfer techniques
  • Patient safety
  • Feeding assistance
  • Vital signs monitoring
  • Range of motion exercises
  • Personal care assistance
  • Infection control procedures
  • Patient hygiene management
  • National certified patient care technician
  • Biological specimen handling
  • Bed preparation
  • Personal hygiene assistance

Certification

  • Basic Life Support
  • Certified Nursing Assistant (Iowa)
  • Mandatory Reporter (Adult and Child)
  • HIPPA
  • Pharmacy Technician Trainee

Languages

Burmese
Native/ Bilingual
English
Full Professional
Spanish
Elementary

Timeline

Pharmacy Technician Trainee

Walgreen's Pharmacy
02.2024 - Current

Crew Member

Little Caesars Pizza
09.2023 - Current

Associate of Applied Science - Surgical Technology

Des Moines Area Community College

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Ingyin Ko Ko