Inmar Fuentes
Grand Prairie,TX
Summary
Dynamic Lead CPhT with expertise in training and mentoring staff. Skilled in inventory management and implementing safety protocols, resulting in improved operational efficiency and reduced medication errors.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician 1
Elevance
Grand Prairie, TX
06.2025 - 04.2026
- Operated pharmacy software for prescription processing and documentation.
- Ensured compliance with regulations by following safety protocols and procedures.
- Supported troubleshooting of medication dispensing issues to enhance workflow efficiency.
- Participated in training sessions to improve knowledge of pharmaceutical products and practices.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Reviewed and verified customer information and insurance provider information.
- Coordinated verification and filling of more than 440 daily prescriptions in high-volume mail order pharmacy environment.
Lead Certified Pharmacy Technician
CVS
Mesquite, TX
09.2023 - 06.2025
- Supervised daily pharmacy operations to ensure compliance with regulations and safety standards.
- Trained and mentored new pharmacy technicians on medication dispensing procedures and customer service excellence.
- Collaborated with pharmacists to manage inventory levels, optimizing stock management processes.
- Implemented workflow improvements that increased efficiency in prescription processing and reduced wait times.
- Monitored medication preparation processes for accuracy, minimizing errors and enhancing safety protocols.
- Assisted in resolving customer inquiries and complaints, ensuring high levels of patient satisfaction.
- Reduced medication errors, implementing strict quality control measures and double-checking procedures.
- Improved patient satisfaction by providing efficient and accurate prescription services.
- Expanded patient access to medications through effective insurance claim processing and resolution of billing issues.
- Collaborated with pharmacists to ensure proper medication storage, handling, and labeling practices were maintained.
- Ensured compliance with federal and state regulations regarding pharmaceutical practices, contributing to a successful inspection record.
- Maintained a clean, orderly work area in accordance with safety standards to promote a healthy work environment for employees and customers alike.
- Managed inventory effectively, minimizing waste while ensuring adequate stock levels for uninterrupted service.
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume pharmacy environment.
Education
High School Diploma -
Newman Smith Highschool
Carrollton, TX05.2022
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Drug inventory control
- Labeling accuracy
- Drug safety
- Data entry
- Customer service
- Certified pharmacy technician (CPhT)
Certification
- CPhT - Certified Pharmacy Technician
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Pharmacy Technician 1
Elevance
06.2025 - 04.2026
Lead Certified Pharmacy Technician
CVS
09.2023 - 06.2025
High School Diploma -
Newman Smith Highschool