Inna Zhidkova
Northridge,CA
Summary
Looking forward to joining a reputed company to further my career and gain more experience. Compassionate and dedicated professional with a strong background in Administrative services. Strong communicator with excellent time management and adaptability skills, ready to respond to decisive point situations with empathy and effectiveness.
Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Typing Clerk
Public Health Department
12.2023 - 12.2024
- Supported the Inspection Division by managing and processing inspection reports, official documents, and regulatory paperwork
- Coordinated communication between various departments, and ensuring all documentation was accurate, timely, and compliance with public health standards
- Maintained electronic and physical medical records, ensuring confidentiality and proper filing systems
- Provided administrative support to senior staff, preparing letters for Department of Justice, Ombudsmen, Law enforcement and others agencies
- Entering Data to Aspen Program for complains/incidents tracking
- Sending official letters to complains
- Follow up and monitor data, scanning, answering phone calls, filing, and data entry
Office Manager
New Choice Recovery Treatment Center
01.2010 - 08.2023
- Overview daily office operations, including scheduling appointments, groups, managing patients records, and coordinating communication between healthcare providers and patients
- Ensured compliance with healthcare regulations and maintained confidential treatment records
- Supervised counselors, handling training, scheduling, and workflow coordination to maximize office efficiency
- Ensuring adherence to HIPPA privacy laws and other relevant healthcare regulations
- Managed office inventory, ordered supplies, and maintained equipment, ensuring a smooth and organized environment
- Recruit people, including job openings posting and reviewing resumes
- Onboard new employees ensuring compliance with company policies
- Maintain employees records and ensure accuracy of HR data
Education
Master of Science - Biotechnology
Moscow State University of Food Industry
Registered Addiction Specialist -
Breining Institute
Fremont, CACertificate - Foundations of Clinical Research Coordinating and Monitoring Trials
Unitek College
Sacramento, CA01.2006
Skills
- Office Management and Administration
- Data Entry and Records Management
- Medical and Public Health Compliance
- Team Leadership and Staff Coordination
- Communication and Customer Service
- Proficient in Microsoft Office
- Problem-solving
- Detail-oriented
- Organizational skills
- Telephone etiquette
- Office management
- Customer satisfaction
- Office administration
- Customer relations
Accomplishments
Supervised team of 8 staff members. Used Microsoft Excel to develop inventory tracking spreadsheets.
Training
- Quality System Training- Good Documentation Practices SOP, Los Angeles, 2005
- Office Safety and Material Storage, County of Los Angeles, 2024
- Slips, Trips, and Falls Quiz, County of Los Angeles, 2024
Certification
CA Driver's License
RAS certification
Languages
Russian
Native or Bilingual
Timeline
Senior Typing Clerk
Public Health Department
12.2023 - 12.2024
Office Manager
New Choice Recovery Treatment Center
01.2010 - 08.2023
Registered Addiction Specialist -
Breining Institute
Certificate - Foundations of Clinical Research Coordinating and Monitoring Trials
Unitek College
Master of Science - Biotechnology
Moscow State University of Food Industry
Similar Profiles
Hoang Trong NguyenHoang Trong Nguyen
COVID-19 Contact Tracer at Public Health DepartmentCOVID-19 Contact Tracer at Public Health Department
Cheryl CraigCheryl Craig
Office Specialist II at Public Health DepartmentOffice Specialist II at Public Health Department
Laura ContrerasLaura Contreras
Public Health Nurse at Public Health DepartmentPublic Health Nurse at Public Health Department
Lupe EscobarLupe Escobar
Esthetician Trainee at Academy for Salon professionalsEsthetician Trainee at Academy for Salon professionals
Marlon QuintosMarlon Quintos
Tire Technician at Discount TireTire Technician at Discount Tire