Highly motivated, well-trained, and creative self-starter with proven managerial and leadership ability, seeking a challenging position to utilize vast real world and professional experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Manager, Housing and Economic Development
City of Atlanta
Atlanta
10.2021 - Current
Actively manages all City of Atlanta housing, economic and community development programs, including but not limited to Inclusionary Zoning (IZ), Public Subsidy Ordinance (PSO), Demo Lien, and Urban Enterprise Zone (UEZ) programs.
Managed the collection of $10.4 million in Inclusionary Zoning in-lieu fee payments.
Provides continuous feedback to the Mayor’s Office of Housing Policy regarding the implementation of policy solutions that increase the city’s diversity of housing stock and economic participation in an equitable manner.
Manages and directs housing program compliance in accordance with applicable city ordinances and program policy guidelines.
Organizes and plans the City of Atlanta’s quarterly Affordable Housing Week, which is designed to educate developers and the public at large regarding the intricacies of preserving and producing affordable housing.
Implemented the City of Atlanta’s Welcome H.OM.E. Program, which streamlines affordable housing permits to promote the City of Atlanta’s commitment to affordable housing.
Construction Contract and Operations Manager/ Government Operations Consultant III (Office of Disaster Recovery)
Florida Dept. of Economic Opportunity
Tallahassee
03.2019 - 11.2021
Managed all Rebuild Florida Program construction contracts and vendor activities for $616 million Hurricane Irma long-term recover and $448 million Hurricane Michael HUD CDBG-DR allocations.
Served in dual capacity representing the agency in the drafting of Invitations to BID (ITB) and Invitations to Negotiate (ITN), executing contracts and awarding construction projects to various program contractors. To date program participants have been award $100 Million towards rehabilitation, relocation, or reconstruction projects.
Supervised and drafts all pre-bid conferences and notifications in conjunction with State of Florida procurement laws and program action plan and guidelines.
Conducted monthly meetings with all program vendors to discuss industry changes, price adjustments, discrepancies with Xactimate software, and to implement program changes or modifications.
Conferred with and directs supervisory personnel and contractors engaged in planning and executing work procedures, interpreting specifications, and coordinating various phases of construction to prevent delays.
Prepared or reviews reports on progress, materials used and costs and approves all invoice submissions.
Assistant Market Operations Manager
FirstKey Homes, LLC
Chicago
02.2017 - 06.2018
Managed the Chicago Market which comprised of 1,700 single-family units spanning from the Indiana to Wisconsin borders.
Managed 26 staff members while administering an annual operating budget in excess of $13M.
Managed Section 8 move-ins to ensure that all necessary paperwork is submitted timely and coordinated the inspections process.
Recruited, trained, and onboarded all new employees in accordance with company guidelines.
Acted as corporate liaison to resolve all corporate, state, and federal compliance issues.
Headed a market reorganization to reduce delinquency from 18% to 3%.
Managed the renewal process in conjunction with the corporate renewal team which led to 71% market lease renewal rate.
Asset Manager
Eighteen Capital Group, LLC
Atlanta
02.2016 - 09.2016
Worked with the Regional Manager and corporate leadership to determine property operating objectives, and annual budgets.
Initiated and managed all core business processes, including leasing, client relations, marketing, maintenance, budgeting, accounts receivable, accounts payable, vendor relations, selection and recruitment, and team development.
Created a completed lease packet in compliance with company standards for upcoming move-ins, increasing occupancy from 75% to 92%.
Portfolio Manager
Waypoint Homes/ SWAY Management, LLC
Atlanta
11.2014 - 01.2016
Resolved resident complaints, rental disputes, HOA issues, and maintenance issues for 600 single-family unit portfolio.
Organized and structured monthly renewal campaigns to promote resident retention and engagement, maintaining a 72% renewal rate.
Assisted with administering tenant occupancy including providing the new tenants with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures, evictions, and maintenance request procedures.
Served as regional manager handling all Section 8 inspections, briefings, payments, and RTA completion.
Managed resident relations as they pertain to lease terms, resident and landlord obligations, and maintenance requests for 1,300-unit student housing complex with staff of 24 full-time.
Managed correspondence and community issues needing Community Manager attention, including roommate issues, lease disputes, eviction proceedings, and vendor inquiries.
Served as a liaison for Community Manager for residents, guarantors, and other property vendors.
Portability/ Intake Coordinator
Housing Authority of Fulton County
Atlanta
05.2012 - 04.2014
Processed all initial billing for Portable HCV clients inclusive of 50058’s and 52665’s on a timely basis and ensured accuracy of billing invoices.
Ensured that intake briefings were available on a weekly basis to educate residents on program.
Audited current intake files based on operational criteria and HUD regulations for 2,300 voucher programs.
Maintained the waiting list for potential HCV participants in accordance with PHA policies.
Negotiated and prepared Housing Assistance Payment (HAP) contracts.
Education
Master of Human Resource Development - Specialization, Org. Performance Improvement
Clemson University
Master of Arts - Organizational Leadership, Graduate Cert., Servant Leadership
Gonzaga University
Bachelor of Arts - Sociology
University of Central Florida
Skills
Project management
Policy writing
Contract negotiation
Funding management
Housing program implementation
Vendor management
Staff development
Critical thinking
Functional & business requirements
Productivity improvement
Project estimation and bidding
Contract management
Contract development
Certification
Florida Certified Contract Manager (FCCM)
HCV Housing Specialist Certified (Nan McKay and Associates)
Timeline
Project Manager, Housing and Economic Development
City of Atlanta
10.2021 - Current
Construction Contract and Operations Manager/ Government Operations Consultant III (Office of Disaster Recovery)