Io King

Ross Stores

Hilo, HI

07.2023 - Current

Processed shipments received from vendors according to established protocols.
Helped customers locate items within the store using the inventory system.
Operated equipment such as scanners and scales correctly during checkout process.
Encouraged customers to sign up for loyalty programs or store credit cards.
Assisted customers with selecting items and answering questions about products.
Conducted inventory checks to ensure accuracy of shelf stock.
Provided customer service support for inquiries, complaints, and returns.
Trained new associates on store operations, policies, and procedures.
Performed cash register functions accurately and efficiently.
Processed payments using point-of-sale systems.
Stocked shelves with merchandise and ensured product displays were neat and orderly.
Handled incoming calls from customers regarding orders or other inquiries.
Maintained an up-to-date knowledge of store promotions, specials, events..
Built relationships with customers by providing friendly customer service.
Built and maintained relationships with peers and upper management to drive team success.