Summary
Overview
Work History
Education
Skills
Details - Phone
Languages
Timeline
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Ioana Cosmina Zaha

Ioana Cosmina Zaha

Aspen,CO

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

1
1
year of professional experience

Work History

Summer jobs

  • Participating in events such as weddings, and conferences Taking orders, serving food and drinks, providing good recommendations, maintaining a clean and organized workplace and guiding guests

Bartender

Radisson Blu Aurum
10.2023 - 04.2024
  • Consistently executed comparable responsibilities with the duties I have at the moment in the role of bartender at Radisson Blu Aurum

Waitress

President Hotels& Resort
08.2023 - 09.2023
  • Consistently executed comparable responsibilities with the duties I have at the moment in the role of bartender at Radisson Blu Aurum

Education

BA American Hotel Academy -

Studies of international hospitality industry
Oradea, Romania
06.2021

Bacalaureate Diploma -

Colegiul National "Mihai Eminescu"
Oradea, Romania
06.2020

Skills

  • Mixology
  • Customer service skills
  • Bar equipment operation
  • Problem solving
  • Communication skills
  • Multitasking
  • Attention to detail
  • Cash handling
  • Inventory management
  • Product knowledge
  • Adaptability
  • Up-selling & cross-selling
  • Cultural sensitivity and diversity awareness
  • Teamwork
  • Effective time management
  • Organizational Proficiency

Details - Phone

970 710 9186

Languages

English
Full Professional

Timeline

Bartender

Radisson Blu Aurum
10.2023 - 04.2024

Waitress

President Hotels& Resort
08.2023 - 09.2023

Summer jobs

BA American Hotel Academy -

Studies of international hospitality industry

Bacalaureate Diploma -

Colegiul National "Mihai Eminescu"

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Ioana Cosmina Zaha