Ioana Istoc
100 Long Ave, Schaumburg,IL
Summary
Reliable Certified Nursing Assistant brings earnest excitement to helping others. CPR certified with desire to become fully immersed in all aspects of patient health care.
Overview
24
24
years of professional experience
Work History
Office Coordinator
Balck Wolf Transportation
03.2018 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Office Administrative Assistant
Storm Interstate Co
08.2010 - 02.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Costumer Service
Cunard Shipping Lines
09.2001 - 03.2007
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Described product and service details to customers to provide information on benefits and advantages.
- Explained online self-help options to customers to promote additional and after-hours support choices.
Elementary Teacher, Grades 1-3
Tragu Mures Elementary School Nades
09.2000 - 06.2001
- Provided constructive feedback on assignments, helping students understand areas for improvement and celebrating successes.
- Maintained accurate records of student performance, using data-driven decision-making to inform instructional planning and intervention efforts.
- Promoted a love of learning by creating engaging, hands-on activities that encouraged exploration and discovery.
- Enhanced student collaboration with group projects, fostering a positive classroom environment.
Education
Certified Nursing Asistant - Health Care
Harper College
Palatine, IL05.2024
High School Diploma -
Mihai Eminescu, Pedagocial High-School
Targu Mures, Romania05.2000
Skills
Patient Care
HIPAA Compliance
Reliable team player
Direct Patient Care
Collecting vital signs
Bathing Assistance
Compassionate
Alzheimer's and Dementia Care
Vital signs monitoring
Specimen Collection
Recording vital signs
Patient Lifting
Transfer Techniques
Ambulation Assistance
Languages
Romanian
Native or Bilingual
English
Native or Bilingual
Timeline
Office Coordinator
Balck Wolf Transportation
03.2018 - Current
Office Administrative Assistant
Storm Interstate Co
08.2010 - 02.2018
Costumer Service
Cunard Shipping Lines
09.2001 - 03.2007
Elementary Teacher, Grades 1-3
Tragu Mures Elementary School Nades
09.2000 - 06.2001
Certified Nursing Asistant - Health Care
Harper College
High School Diploma -
Mihai Eminescu, Pedagocial High-School
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