MARKEETA HARRIS
PHILADELPHIA
Summary
Care Coordinator with over 10 years of experience in healthcare, showcasing a strong foundation in care coordination and direct patient care. Demonstrates exceptional organizational and communication skills, adept at problem-solving and fostering a team-oriented environment. Passionate about enhancing patient wellness and committed to innovative solutions that improve care delivery and patient outcomes.
Overview
11
11
years of professional experience
Work History
Office Coordinator
PATH
Philadelphia
05.2025 - Current
- Coordinated office operations to ensure smooth workflow and communication.
- Managed schedules and appointments for staff and executives effectively.
- Assisted in organizing company events and meetings for team engagement.
- Created and maintained filing systems, both paper and electronic.
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
- Managed scheduling for multiple departments to ensure optimal resource allocation.
Care Coordinator
My Independence At Home
Philadelphia
01.2023 - 03.2025
- Coordinated care plans for clients to ensure personalized support services.
- Communicated effectively with healthcare providers to address client needs.
- Managed scheduling and logistics for client appointments and services.
- Educated clients and families on available resources and support options.
- Maintained accurate client records in accordance with agency policies and procedures.
Patient Service Representative
Abington Hospital - Jefferson Health
Philadelphia
05.2020 - 01.2023
- Addressed patient inquiries and resolved concerns promptly.
- Maintained electronic health records accurately and securely.
- Assisted patients with insurance verification and billing questions.
- Answered incoming calls in a professional manner.
- Adhered to HIPAA regulations when handling confidential patient information.
- Managed patient check-in and registration processes efficiently.
Unit Secretary
Einstein Elkins Park
Philadelphia
10.2018 - 03.2020
- Input and maintain accurate patient data into the hospital's EHR system.
- Schedule diagnostic tests, surgeries, and appointments in coordination with staff.
- Manage phone calls, visitors, and interdepartmental communications efficiently.
- Monitor and restock clerical and patient care supplies as needed.
- Ensure all paperwork for admissions, discharges, and transfers is properly completed
Direct Support Professional
Supportive Behavior Resources
Philadelphia
10.2016 - 09.2017
- Provided direct care to individuals with developmental disabilities.
- Assisted clients with daily living activities and personal hygiene tasks.
- Implemented individualized support plans in collaboration with team members.
- Monitored client behavior and documented changes promptly.
- Organized recreational activities to promote social interaction among clients.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Activities Coordinator
Protestant Home Hospital
Philadelphia
01.2015 - 09.2016
- Organized recreational activities for residents at Protestant Home Hospital.
- Collaborated with healthcare staff to ensure safe participation in activities.
- Managed volunteer recruitment and training for activity assistance.
Education
HIGH SCHOOL DIPLOMA -
Northeast High School
Philadelphia, PASkills
- Direct Patient Care
- Microsoft Office
- Problem Solving
- Customer Service
- Documentation
- Team Player
- Communication
- Organization
- Adaptability
- Patient Care
- Care Coordination
- Healthcare
- Office management
Additional Information - Volunteer Experience
- Habitat for Humanity, Chalfont, PA, 09/14, 06/16
- Einstein Hospital, Philadelphia, PA, 19144, 05/14, 08/15
Timeline
Office Coordinator
PATH
05.2025 - Current
Care Coordinator
My Independence At Home
01.2023 - 03.2025
Patient Service Representative
Abington Hospital - Jefferson Health
05.2020 - 01.2023
Unit Secretary
Einstein Elkins Park
10.2018 - 03.2020
Direct Support Professional
Supportive Behavior Resources
10.2016 - 09.2017
Activities Coordinator
Protestant Home Hospital
01.2015 - 09.2016
HIGH SCHOOL DIPLOMA -
Northeast High School