Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorena Gallo

Palmdale,CA

Summary

Friendly Medical Office Assistant skilled in both clerical and medical support tasks. Builds long-lasting patient relationships and eager to learn new skills.

Overview

5
5
years of professional experience

Work History

Office Coordinator

Comprehensive Podiatric Care INC
Chatsworth, CA
08.2022 - Current
  • Coordinated communications between patients, physicians, and hospital personnel.
  • Maintained communication and transparency with department heads, and medical staff.
  • Performed data entry tasks accurately within a specified timeframe.
  • Scheduled follow-up appointments for patients after their visit.
  • Maintained medical records in accordance with HIPAA regulations.
  • Organized patient files and streamlined operations to improve efficiency.
  • Cleaned and maintained medical equipment following procedures and standards.

Medical Receptionist

S.C.E.N.T
Valencia , CA
01.2022 - 08.2022
  • Greeted and checked in patients upon their arrival.
  • Scheduled and followed up on patient appointments, collected and processed patient payments, and maintained patient files.
  • Handled incoming calls and addressed inquiries from patients and medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Entered insurance, demographics and health history into patient database.

Medical Assistant/Insurance Biller

Unruh Spine Center
Newhall, CA
04.2019 - 01.2022
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Performed basic laboratory tests, such as blood glucose levels and COVID testing.
  • Assisted physicians with patient care by taking vital signs, and patient histories and preparing patients for examinations.
  • Administered injections, medications, and treatments as directed by the physician.
  • Verified medical codes for diagnosis, treatments, procedures, and supplies using ICD-10 coding system.
  • Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.

Education

Medical Assistant/ Limited X-Ray Tech Certificate - Medical Assisting/ X-ray Technician

Career Care Institute - Lancaster
Lancaster, CA
08-2018

High School Diploma -

Highland High
Palmdale, CA
05-2011

Skills

  • Office administration abilities
  • Direct Patient Care
  • Insurance Verification
  • Appointment Scheduling
  • Team building
  • Patient-focused care
  • Customer Service
  • Sterilization techniques
  • Multitasking and Organization

Timeline

Office Coordinator

Comprehensive Podiatric Care INC
08.2022 - Current

Medical Receptionist

S.C.E.N.T
01.2022 - 08.2022

Medical Assistant/Insurance Biller

Unruh Spine Center
04.2019 - 01.2022

Medical Assistant/ Limited X-Ray Tech Certificate - Medical Assisting/ X-ray Technician

Career Care Institute - Lancaster

High School Diploma -

Highland High

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Lorena Gallo