Kaila Pennyman

• Scheduled and coordinated meetings, events, and appointments for customers, employees, and patients.
• Managed organizational, departmental, and executive calendars to ensure efficient scheduling.
• Collaborated with external parties to arrange appointments and events, resolving any scheduling conflicts and communicating updates.

• Administered oxygen and monitored vital signs such as pulse, respiration, and blood pressure.
• Attended regular training sessions to maintain certification requirements.
• Provided basic life support services according to established protocols.
• Stabilized critical conditions and coordinated with higher-level medical personnel until further assistance arrived, ensuring scene safety and adherence to established protocols.
• Maintained scene safety and followed established protocols while providing essential first aid and coordinating with advanced medical personnel.

Service Champion

• Provided exceptional customer service by greeting customers, taking orders, and processing payments in a fast-paced environment.
• Ensured food quality and maintained a clean restaurant environment while interacting positively with guests.
• Maintained a clean and welcoming restaurant atmosphere, ensuring high food quality standards, and customer satisfaction.

Manager

• Led the work environment and customer service initiatives, setting a positive tone for all team members.
• Managed team operations by recruiting, hiring, and developing employees, ensuring optimal scheduling and deployment.
• Conducted new hire orientation and developed comprehensive training plans to ensure employee readiness and competence.