Emory Hubbard
Centreville
Summary
Dynamic Office Coordinator at SouthernCare New Beacon with a proven track record in optimizing patient scheduling and enhancing office efficiency. Skilled in electronic record management and patient communication, I excel in fostering a collaborative environment while ensuring compliance with healthcare regulations. Passionate about delivering exceptional service and supporting team success.
Overview
8
8
years of professional experience
Work History
Office Coordinator
SouthernCare New Beacon
Alabaster
03.2025 - Current
- Coordinated daily office operations to ensure efficient workflow in healthcare environment.
- Managed scheduling for staff and patient appointments to optimize clinic efficiency.
- Supported billing processes by verifying insurance information and processing claims.
- Maintained office supplies inventory to support uninterrupted operational flow.
- Communicated with patients and staff to address inquiries and resolve issues promptly.
- Managed electronic records to uphold compliance with healthcare regulations and standards.
- Created and maintained filing systems, both paper and electronic.
- Provided administrative support for all departments in the organization.
- Assisted with special projects requested by the management team.
- Scheduled appointments for staff members using Outlook calendar system.
- Managed daily mail distribution including sorting out incoming and outgoing mail.
- Updated contact information lists regularly in accordance with company policy.
- Reviewed documents for accuracy before submission to external parties such as clients or vendors.
- Reviewed patient charts to ensure accuracy of information entered by staff members.
- Analyzed data from patient charts to identify trends in health outcomes among different demographics.
- Documented code changes and maintained detailed technical specifications for projects.
- Conducted code reviews to ensure adherence to best practices and quality standards.
- Documented daily office activities in report logs for senior management review, implementing operational changes to address identified process gaps.
- Handled confidential information in a discreet manner.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
Mental Health Technician
Bibb Correctional Facility / Yescare
Brent
10.2022 - 03.2025
- Oversaw care for [Number] mental health patients in a [Number]-bed facility, ensuring adherence to treatment plans and safety protocols.
- Provided support to patients in need of medical attention in order to reduce anxiety and promote positive outcomes.
- Monitored daily patient activities and health status to ensure comprehensive care.
- Conducted scheduled patient safety checks and documented the results in order to determine the health of the patients.
- Participated in treatment team meetings to collaboratively develop and adjust care strategies for improved patient outcomes.
- Evaluated patient care needs, prioritized treatment, and maintained patient flow.
- Assisted patients with meals, activities of daily living (ADLs), and facility transfers to promote security and patient well-being.
- Counseled and supported [Number] patients daily, addressing individual needs to enhance their mental well-being.
- Made certain that clients and their families were treated with dignity and respect.
- Escorted patients from the unit to meals, activities, and visitation areas to maintain a high level of safety and security.
- Participated in continuous quality improvement and performance improvement activities to improve effectiveness and knowledge.
- Worked with department managers on a regular basis to resolve issues and improve services.
- Taught new employees about quality control procedures.
- Conducted assessments and created academic goals based on specific learning disabilities and barriers.
- Observed student behavior and devised behavioral interventions as a result of observations.
- Entered data into the [Software] system, including payments, account information, and call logs.
- Assessed clients during admission and discharge from detox.
- Verified data entries for accuracy and integrity to ensure reliable record-keeping.
- Consistently maintained punctuality and high attendance to ensure reliable support for team operations.
- Consistently maintained punctuality and high attendance to ensure reliable support for team operations.
Medical Assistant
Dr. Dae Song
Selma
02.2021 - 07.2022
- Gathered accurate medical histories from patients, emphasizing key details.
- Kept detailed records of test results by entering data and patient information into a computer.
- Provided patient education on medications, procedures, and treatment plans to enhance understanding and compliance.
- Communicated with patients clearly and effectively to verify information, determine the purpose of their visit, and record their medical history.
- Coordinated scheduling of [Number] patient appointments within [Timeframe] to optimize clinic workflow.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed OCT testing. (Photo, OCT Ret, OCT GL)
- Performed Electroretinography (ERG) and Visual Evoked Potential (VEP) tests to assess retinal and visual pathway function for accurate diagnosis.
- Conducted visual field tests to assess peripheral vision and detect potential vision issues.
- Executed Central Corneal Thickness (CCT) tests to measure corneal thickness for diagnostic purposes.
- Prepared and administered medications to help patients with their symptoms.
- Gathered histories, vitals, and current complaints through patient interviews.
- Orientated and trained new employees on proper procedures and policies.
- Gathered and documented medical data from patients, such as blood pressure and weight.
- Scheduled appointments and registered patients for efficient clinic operations.
- Scheduled [Number] patient appointments over the course of [Timeframe].
- Assisted physicians with patient follow-up.
- Made appointments for clients and accompanied them to them.
- Called, faxed, or emailed prescriptions to the pharmacy.
- Created medical records and entered new patient data.
- Went to all of the mandatory training, education, and meetings.
- Handled general office duties, including tracking medical records.
- Got referrals and made them for future patients.
- Educated patients on medications, procedures, and treatment plans.
Vet Technician
Dr. Kevin Bolding
Centreville
05.2018 - 11.2020
- Administered anesthesia to animals prior to surgery to ensure safe procedures.
- Administered wound care, removed stitches and staples to promote healing.
- Conducted Feline Leukemia tests to diagnose potential health issues in cats.
- Administered Parvo tests to detect viral infections in dogs.
- Performed heartworm tests to assess canine patients for potential parasitic infections.
- Updated and maintained patient information in computer system to ensure accurate records.
- Put in catheters and start fluid.
- Educated pet owners on animal health and care practices while providing responsive customer service.
- Monitored up to [Number] animals for anesthesia recovery, vital signs, and activity levels in the post-operative care unit.
Kennel Assistant
Dr. Sherry Brown
Brent
01.2018 - 09.2019
- Cared for injured animals and coordinated veterinary treatment to ensure recovery.
- Followed strict feeding, watering and exercising schedules for every animal under care.
- Distributed medicine according to veterinarian instructions.
- Organized and disinfected animal living and exercise areas to minimize the risk of infection.
- Assisted in grooming by brushing and bathing animals to promote hygiene and comfort.
- Brushed, bathed and conditioned animals.
- Managed laundry and cleaning for facility housing [Number] animals, maintaining a sanitary environment.
- Provided animal care and alerted veterinarians to signs of illness, disease, and injury.
- Followed strict safety, cleanliness, and professionalism guidelines.
Education
High School Diploma -
McCulley Hill Christian School
West Blocton, AL01-2018
Skills
- Appointment scheduling
- Patient scheduling
- Calendar management
- Electronic record management
- Document organization
- Records management
- Patient communication
- Customer service
- Healthcare compliance
- Medical terminology
- EMR handling
- Medical software proficiency
- Data management
- Patient data collection
- Data entry
- Billing processes
- Information release
- Patient inquiries
- Conflict resolution
- Attention to detail
- Detail orientation
- Time management
- Problem solving
- Team collaboration
- Team training
- Office management
- Administrative support
- Resource coordination
- Meeting planning
- Inventory tracking
- Stock management
- Supply ordering
- Inventory and supply management
- Digital imaging tools
- Medical records audits
- Data security
- HIPAA compliance
- HIPAA regulations
- Patient confidentiality
- Patient data protection
- Record-keeping
- Scheduling expertise
- HIPAA regulations
- Patient data protection
- Inventory and supply management
Timeline
Office Coordinator
SouthernCare New Beacon
03.2025 - Current
Mental Health Technician
Bibb Correctional Facility / Yescare
10.2022 - 03.2025
Medical Assistant
Dr. Dae Song
02.2021 - 07.2022
Vet Technician
Dr. Kevin Bolding
05.2018 - 11.2020
Kennel Assistant
Dr. Sherry Brown
01.2018 - 09.2019
High School Diploma -
McCulley Hill Christian School