Ioannis Parnos
Long Beach,CA
Summary
With a diverse background in the hospitality and service industries, I have honed a versatile skill set across various roles. Starting as a waiter in hotels and restaurants, I developed strong customer service skills and an eye for detail. My career advanced as I took on managerial and head cook roles at a pizza restaurant, where I successfully led a team and managed kitchen operations. I further expanded my expertise by overseeing a food truck, ensuring high-quality service and operational efficiency. My experience also includes supervising at a valet company for private events, where I demonstrated leadership and organizational skills. Additionally, I have worked as a courier, efficiently delivering goods and products. Known for my hard work, responsibility, and trustworthiness, I thrive on completing projects with excellence and dedication.
Overview
14
14
years of professional experience
Work History
Independent Driver
Amazon Flex
Los Angeles, CA
03.2020 - Current
- Delivered goods and products to customer on time and in excellent condition.
Valet Attendant Supervisor
Vantage Parking
Studio City, CA
07.2018 - 02.2020
- Private events coordinator.
- Assisted guests with special requests or accommodations, demonstrating exceptional customer service skills that led to increased loyalty from patrons.
- Enhanced safety measures by training staff on proper vehicle handling techniques and enforcing strict adherence to protocols.
Food Truck Manager
Kalamaki Greek Street Food
Los Angeles, CA
09.2018 - 08.2019
- Conducted regular equipment maintenance checks to prevent downtime due to malfunctions or breakdowns.
- Trained new staff members on company policies, procedures, and safety guidelines for smooth onboarding experiences.
- Adapted quickly to changing conditions or unexpected challenges during events or operating hours without compromising service quality.
- Oversaw daily financial tasks such as cash handling, recordkeeping, and reporting to ensure accuracy and transparency in all transactions.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Restaurant Waiter
La Petit Greek
Los Angeles, CA
01.2018 - 06.2018
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Restaurant Manager
New York Pizza and Pasta
Greenwood, SC
11.2014 - 12.2017
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Head Waiter
Royal Blue Resort and Spa
Rethymno Crete, Greece
03.2010 - 10.2014
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
- Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
- Collaborated with kitchen staff to accommodate special dietary requests, resulting in positive guest feedback.
Education
Bachelor Of Business - Business Management
Piedmont Technical College
Greenwood, SCSkills
- Time Management
- Complex Problem-Solving
- Goal-Oriented
- Guest Relations Management
- Complaint Handling
- Basic computer skills
Languages
Greek
Native or Bilingual
German
Elementary
Timeline
Independent Driver
Amazon Flex
03.2020 - Current
Food Truck Manager
Kalamaki Greek Street Food
09.2018 - 08.2019
Valet Attendant Supervisor
Vantage Parking
07.2018 - 02.2020
Restaurant Waiter
La Petit Greek
01.2018 - 06.2018
Restaurant Manager
New York Pizza and Pasta
11.2014 - 12.2017
Head Waiter
Royal Blue Resort and Spa
03.2010 - 10.2014
Bachelor Of Business - Business Management
Piedmont Technical College