Iolana Fries
Kilauea
Summary
Dynamic small business owner with a proven track record in operations management and customer service. At Mt Sobek, I excelled in teamwork and proactivity, enhancing guest experiences. Skilled in planning and execution, I developed effective marketing strategies that significantly boosted brand awareness and customer engagement in my candle business. I am very physically capable, and I am a dedicated and hardworking addition to a team.
Overview
5
5
years of professional experience
Work History
Small Business Owner
Self-employeed
05.2020 - Current
- Managed daily operations, including inventory control and customer service for a small homemade candle business.
- Developed marketing strategies to increase brand awareness and customer engagement.
- Used various techniques and systems to create a large variety of candles.
- Created and maintained financial records to ensure accurate bookkeeping practices.
Swamper
Mt Sobek
07.2023 - 08.2023
- Aided in setting up camp, preparing meals, and assisting guests in daily activities.
- Oversaw daily operations, ensuring compliance with safety regulations and quality standards.
- Traveled on trucks with drivers to assist with loading, unloading, and maintenance.
- Trained in a variety of skills in relation to the river guide position.
- Expedited job completion times with effective teamwork among crew members while executing various Swamper functions.
Education
High School Diploma -
Island School
Lihue, HI05-2028
Skills
- Small business operations
- Planning and execution
- Customer service
- Following instructions
- Excellent under pressure
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Whitewater kayaking and rafting
- Creative Writing
- Environmental Stewardship
- Embracing outdoor adventures such as canyoneering and climbing
- Travel and exploring culture
Timeline
Swamper
Mt Sobek
07.2023 - 08.2023
Small Business Owner
Self-employeed
05.2020 - Current
High School Diploma -
Island School
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