Ionatana Noa III
Long Beach,CA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
2
2
years of professional experience
Work History
Security Guard
Fountain Valley Skating Center
Fountain Valley, CA
02.2024 - 12.2024
- Provided friendly and professional assistance to employees, visitors and customers.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Patrolled crowds during events to preserve order and promote security.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Enforced safety regulations and monitored access control points.
Cashier Team Lead
Cold Stone Ice Creamery
Long Beach, CA
01.2023 - 12.2023
- Scooped ice cream for sundaes and made milkshakes for patrons.
- Provided excellent customer service to ensure a positive experience for all guests.
- Ensured that all sanitation protocols were followed during each shift as required by law.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Followed recipes and preparation techniques for sundaes, milkshakes, and other frozen desserts.
- Informed customers about current ice cream flavors, ingredients and nutritional information.
- Operated cash register and handled financial transactions with accuracy.
Warehouse Assistant
Walmart
Long Beach, CA
03.2023 - 08.2023
- Packed goods for shipment, including labeling boxes and preparing shipping documents.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Assisted with unloading trucks using appropriate equipment as needed.
- Organized warehouse racks to ensure efficient storage of goods.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Verified stock inventory levels and maintained records of items shipped and received.
Education
Some College (No Degree) - Business Administration
Long Beach City College
Long Beach, CASkills
- Customer service
- Cash handling
- Basic accounting
- Inventory management
- Team leadership
- Problem solving
Affiliations
Music Artist
Languages
English
Professional
Samoan
Limited
Accomplishments
- 2022 Long Beach Poly Football Championship
Timeline
Security Guard
Fountain Valley Skating Center
02.2024 - 12.2024
Warehouse Assistant
Walmart
03.2023 - 08.2023
Cashier Team Lead
Cold Stone Ice Creamery
01.2023 - 12.2023
Some College (No Degree) - Business Administration
Long Beach City College
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