Iphrah Ally
Washington
Summary
Compassionate and dependable Certified Nursing Assistant (CNA) with 2 years of hands-on patient care experience, combined with strong customer service and administrative skills. Experienced in front desk operations and cashier roles, with a proven ability to multitask, communicate effectively, and provide excellent service in fast-paced environments.
Overview
6
6
years of professional experience
Work History
CNA
Vitacare
Tysons
01.2024 - 02.2026
- Assisted patients with daily living activities and personal care routines.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Communicated effectively with patients to provide emotional support and reassurance.
- Collaborated with healthcare team to implement patient care plans efficiently.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Front Desk Receptionist
crest at skyland apartments
Washington
05.2023 - 12.2023
- Greeted residents and visitors with a friendly and professional demeanor.
- Managed incoming phone calls and directed inquiries to appropriate staff members.
- Scheduled appointments and maintained the community calendar for resident events.
- Processed resident requests and ensured timely follow-up on maintenance issues.
- Maintained front desk area, ensuring cleanliness and organization for efficient operations.
- Assisted with package delivery and distribution to residents in a timely manner.
- Coordinated access for vendors while ensuring security protocols were followed.
Cashier
KFC
Dar es salam
06.2020 - 08.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved issues promptly.
- Stocked shelves and organized merchandise for easy access.
- Collaborated with team members to enhance customer service experience.
- Ensured cleanliness of checkout area and maintained visual standards.
- Trained new cashiers on operational procedures and customer interactions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Managed returns and exchanges according to store policies.
Education
Bachelor of Arts - Bachelor of Project Planning And Management
Tengeru Institute of Community Development
Arusha Tanzania11-2019
Some College (No Degree) - Certified Nursing Assistant
Combridge Nursing Assistant Academy
Hyattsville, MDSkills
- Patient care
- Vital sign monitoring
- Active listening
- Medication administration
- Appointment scheduling
- Customer communication
- Front desk operations
- Problem solving
- Time management
- Point-of-sale operation
- Inventory management
- Cash handling
- Transaction processing
- Reports and documents
Timeline
CNA
Vitacare
01.2024 - 02.2026
Front Desk Receptionist
crest at skyland apartments
05.2023 - 12.2023
Cashier
KFC
06.2020 - 08.2022
Bachelor of Arts - Bachelor of Project Planning And Management
Tengeru Institute of Community Development
Some College (No Degree) - Certified Nursing Assistant
Combridge Nursing Assistant Academy