Iqra Musse
Eden Prairie,MN
Summary
Professional with experience in dental industry, equipped with skills in patient scheduling, insurance verification, and front desk management. Strong focus on team collaboration and delivering results with flexibility to adapt to changing needs. Reliable, approachable, and skilled in communication, fostering positive patient interactions and efficient clinic operations.
Overview
6
6
years of professional experience
Work History
Dental Receptionist
Healthpartners
02.2024 - 05.2024
- Scheduled appointments, verified insurance, processed billing, ensuring smooth office operations
- Improved patient scheduling efficiency, reducing wait times for a seamless experience
- Communicated dental terminology effectively with patients and healthcare professionals
- Addressed patient concerns promptly, enhancing their overall experience and satisfaction
- Collaborated with dental teams to optimize patient flow, ensuring timely communication and coordination for improved patient care delivery
- Engaged with patients to enhance their understanding of dental procedures, promoting a supportive and informed environment for all visitors
Sales Associate
JCPenney
05.2018 - 07.2020
- Assisted customers, enhancing satisfaction and loyalty through attentive service
- Processed transactions accurately, ensuring efficient checkout experiences
- Cultivated repeat business by building strong customer relationships
- Analyzed sales trends to recommend strategic promotional activities, boosting store revenue and customer engagement
Education
Bachelor of Science -
Metropolitan State University
Saint Paul, MN05-2025
Dental Assistant -
MedCerts
01-2025
High School Diploma -
Eden Prairie High School
06-2020
Skills
- Phone and email etiquette
- Dental terminology
- Excellent multitasking capability
- Appointment scheduling
- Records management
- HIPAA compliance
- Insurance verification
- Patient scheduling
Timeline
Dental Receptionist
Healthpartners
02.2024 - 05.2024
Sales Associate
JCPenney
05.2018 - 07.2020
Bachelor of Science -
Metropolitan State University
Dental Assistant -
MedCerts
High School Diploma -
Eden Prairie High School
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