- Gym Workouts
- I participate in low-impact exercises to strengthen core muscles
- Camping
- Running
- Photography
- Fashion
- Historical Exploration
- Learning new cooking techniques and expanding my culinary skills
Ira Williams
Miramar
Summary
Energetic and personable with passion for fashion and customer service. Possesses keen understanding of current trends and excellent communication skills. Aims to enhance customer satisfaction and boost sales through exceptional service.
Developed strong customer service and sales skills in fast-paced retail environment, looking to transition into new field. Demonstrates ability to understand customer needs and build lasting relationships. Capable of adapting to various roles and contributing to team success.
Offering strong interpersonal skills and keen interest in fashion, eager to learn and develop in retail environment. Brings understanding of customer service principles and effective communication. Ready to use and develop skills in visual merchandising and sales techniques in [Desired Position] role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Apparel Sales Associate
Dicks Sporting Goods
08.2023 - Current
- Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
- Provided expert advice on sizing, fit, materials, and care instructions for various apparel items.
- Assisted in loss prevention efforts by adhering to policies and procedures while monitoring suspicious behavior on the sales floor.
- Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
- Processed transactions accurately and efficiently, ensuring a smooth checkout experience for customers.
- Handled returns and exchanges gracefully, maintaining positive rapport with customers despite any inconvenience experienced.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed feedback system for customers to share their service experience, leading to actionable improvements.
Education
Emergency Medical Technician - Medical
Broward College
Pembroke Pines, FL12-2025
High School -
Miramar High School
Miramar, FL05.2021
Skills
- Goal-oriented mindset
- Store maintenance
- Upselling strategies
- Fashion awareness
- Stock replenishment
- Teamwork
- Teamwork and collaboration
- Tech-Savvy
Certification
- Basic life support , [American Heart Association ] - November 6, 2024
Interests
Timeline
Apparel Sales Associate
Dicks Sporting Goods
08.2023 - Current
High School -
Miramar High School
Emergency Medical Technician - Medical
Broward College
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