Irakli Zviadadze
Brooklyn,NY
Summary
I am a dedicated and reliable professional with extensive experience in customer service, security, and transportation, seeking to contribute as a Driver for the Embassy of Japan. My background includes working as a Tourist Agency Desk Employee, Hotel Desk Employee, and in security roles, where I developed strong communication, logistics, and safety management skills. I have honed my ability to provide exceptional service, manage complex tasks, and ensure the safety and satisfaction of clients. As a driver, I bring excellent navigation skills, punctuality, and a commitment to professionalism. I am eager to apply my diverse experience to support the Embassy’s operations and contribute to a seamless, secure, and positive environment for staff and visitors.
Overview
4
4
years of professional experience
Work History
Manager for Medical Equipment
Medical World
10.2024 - 09.2025
- Oversaw daily operations to ensure efficient workflow and process adherence.
- Developed and implemented training programs for staff to enhance performance.
- Streamlined communication between departments, improving collaboration and project outcomes.
- Analyzed operational data to identify trends and recommend actionable improvements.
- Managed inventory levels, optimizing stock management processes to reduce waste.
- Implemented quality control measures, ensuring consistent product standards and compliance.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
Courier
Bioenerox
03.2024 - 08.2024
- Safely transport BIOENEROX products and materials to customers and partners, ensuring timely and accurate deliveries.
- Plan and follow efficient routes for deliveries, minimizing delays and ensuring fuel-efficient and safe driving.
Security
Tbilisi Philharmonic Hotel
02.2023 - 08.2023
- Provided security services to foreign clients, ensuring their safety while traveling.
- Monitored and responded to potential threats or incidents, guaranteeing a secure environment for clients.
- Demonstrated strong communication skills, providing security briefings and responding to queries.
Receptionist Front Desk
Hotel Ramada
09.2022 - 01.2023
- Managed guest check-ins, check-outs, and reservations, offering support for transportation needs.
- Provided assistance to foreign guests, ensuring a smooth and enjoyable stay.
- Coordinated with various departments to ensure the comfort and safety of all guests, including coordinating with local transportation providers.
Travel Consultant
Touristic Agency
06.2021 - 03.2022
- Provided excellent customer service to international tourists, offering information about travel packages, itineraries, and local attractions.
- Coordinated logistics and transportation for clients, ensuring smooth travel experiences.
- Demonstrated a strong ability to handle a variety of customer requests, fostering positive relationships with clients.
Education
High School Diploma - Political Science and International Relations
Ilia State University
10.2025
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff management
- Strategic planning
- Operations management
LANGUAGES
Fluent in Georgian, English C1, Russian B1, Little bit of Japanese
Timeline
Manager for Medical Equipment
Medical World
10.2024 - 09.2025
Courier
Bioenerox
03.2024 - 08.2024
Security
Tbilisi Philharmonic Hotel
02.2023 - 08.2023
Receptionist Front Desk
Hotel Ramada
09.2022 - 01.2023
Travel Consultant
Touristic Agency
06.2021 - 03.2022
High School Diploma - Political Science and International Relations
Ilia State University