Iram Cruz
Glenwood Springs,CO
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Big 5 Sporting Goods
Glenwood Springs, CO
05.2026 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained product displays, ensuring organization and visual appeal of merchandise.
- Executed sales transactions accurately, contributing to operational efficiency at checkout.
- Collaborated with team members to achieve daily sales targets and customer service goals.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Ramp Agent
Envoy Airlines
Aspen, CO
02.2026 - Current
- Assisted in coordinating aircraft ground handling services to promote timely departures and arrivals.
- Supported operations of ground support equipment to improve loading and unloading efficiency.
- Aided in conducting safety inspections on vehicles and equipment to meet regulatory standards.
- Worked collaboratively with team members to enhance cargo handling procedures for better turnaround times.
Valet
Timberline Condominiums
Snowmass, CO
01.2025 - 04.2026
- Managed vehicle parking operations efficiently in high-traffic environments.
- Provided exceptional customer service by greeting guests and assisting with luggage.
- Maintained cleanliness and organization of parking areas to enhance guest experience.
- Developed knowledge of local attractions to offer personalized recommendations to guests.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
Valet
Mollie
Aspen, CO
12.2024 - 09.2025
- Facilitated efficient vehicle retrieval and parking operations to enhance guest satisfaction.
- Oversaw management of vehicle key records to ensure accountability.
- Facilitated luggage handling for guests, ensuring a seamless arrival experience.
- Oversaw parking lot operations to ensure security and safety compliance.
- Addressed guest inquiries and concerns to enhance overall satisfaction.
- Ensured cleanliness and organization of work sites, parking areas, and guest service stations.
- Exhibited professionalism while greeting guests and opening car doors to enhance first impressions.
- Monitored and recorded incoming vehicle details, ensuring accurate tracking of keys and ticket numbers.
Ramp Agent
Envoy
Aspen, CO
11.2021 - 12.2024
Education
High school diploma or GED - undefined
Massage Therapy - Massage Therapy
IntelliTec College
CO08.2018
Skills
Assisted customers with inquiries regarding services and products
Supported mobile device users with troubleshooting and setup
Performed detailed inspections of equipment to maintain quality standards
Engaged in outdoor tasks related to service delivery
Provided excellent service in hospitality settings
Managed valet parking operations to ensure smooth guest experiences
Executed safe driving practices while transporting clients
Certification
- Non-CDL Class C
- Driver's License
- November 2008 to December 2029
Languages
English
Spanish
Native or Bilingual
Timeline
Sales Associate
Big 5 Sporting Goods
05.2026 - Current
Ramp Agent
Envoy Airlines
02.2026 - Current
Valet
Timberline Condominiums
01.2025 - 04.2026
Valet
Mollie
12.2024 - 09.2025
Ramp Agent
Envoy
11.2021 - 12.2024
High school diploma or GED - undefined
Massage Therapy - Massage Therapy
IntelliTec College