Iran Colon
Staten Island,New York
Summary
To secure a challenging position in a reputable organization to utilize my knowledge and skills for a meaningful and lucrative career. Goal-driven Sales Management professional bringing 6-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.
Overview
12
12
years of professional experience
Work History
Connectivity Expert
Assurance Wireless
03.2023 - Current
- As a Customer Qualification Specialist and Community Liaison at Assurance Wireless, I dedicated myself to providing underserved communities with access to government-subsidized phones, consistently ensuring customer eligibility for vital communication services
- Adept at collaborating with local organizations and leaders to identify outreach opportunities and provide ongoing support
- Thrived in challenging outdoor environments, demonstrating adaptability and resilience in all weather conditions, and excelled at building rapport with unsuspecting customers.
Residential Connectivity Specialist/ Account Executive
Charter Communications
01.2021 - 01.2023
- Working in Direct Sales, I promoted Spectrum’s products without using retail methods
- Some highlights are: Generating leads, following up on prospects, applying sales techniques, closing sales, delivering products and offering after sales support
- Over 100 hours of training on how to sell services including: Cable, Internet, Mobile and Home phone
- While average sales rep maintains sales with 20 units a month, I have maintained a steady 65 units a month
- Worked B2B on alternating months helping with overflow selling services and maintaining accounts
- Was part of the exclusive Presidents Club being rank among the top sales reps in the US.
Corrections Officer
Department of Corrections
01.2012 - 05.2019
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
- Conducted investigations into incidents involving inmates, gathering evidence and interviewing witnesses.
- Maintained records of inmate activities and progress towards rehabilitation goals.
Education
Bachelor’s Degree in Psychology, -
Hunter College
01.2011
Skills
- Order Management
- Client Relationship Management
- Sales Tracking
- Performance Management
- Lead Generation
- Staff Management
- Business Planning
- Revenue Forecasting
- Solution selling
- Account Management
- Team Management
- Attention to Detail
- Troubleshooting
- Organization
- Microsoft Office
- Computer Skills
Certifications And Skills
First aid and CPR certified by Red Cross, Adept in all aspects of Microsoft office suite, Microsoft certified specialist in Word, PowerPoint and Excel, Adept in coding using HTML, JavaScript and CSS
Timeline
Connectivity Expert
Assurance Wireless
03.2023 - Current
Residential Connectivity Specialist/ Account Executive
Charter Communications
01.2021 - 01.2023
Corrections Officer
Department of Corrections
01.2012 - 05.2019
Bachelor’s Degree in Psychology, -
Hunter College
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