Iran Miles
Dillon,SC
Summary
With a strong background in customer service and team leadership from my time at Zaxby's, I have a proven ability to enhance operational efficiency and cultivate a positive work environment. My skills include multitasking and conflict resolution, consistently delivering high-quality service while upholding safety standards.
Additionally, I possess experience in tree trimming, pruning, and removal, applying essential techniques for maintaining healthy landscapes. I am proficient in utilizing safety protocols and equipment to ensure hazard-free environments, and my knowledge of various tree species and appropriate care practices contributes to improved landscape aesthetics and health.
Furthermore, I am experienced in asphalt paving and road surface preparation, ensuring the delivery of smooth and durable finishes. I effectively operate machinery and tools to meet project specifications and timelines, and my commitment to teamwork and safety practices is instrumental in achieving successful and efficient project outcomes.
Overview
12
12
years of professional experience
Work History
Crew Team Member
High Land Paving
Fayetteville, NC
03.2019 - 11.2021
- Operated paving machinery to assist in road construction projects.
- Conducted routine maintenance on tools and equipment to ensure optimal performance.
- Collaborated with team members to complete tasks efficiently and safely.
- Adhered to safety protocols and procedures to maintain a secure work environment.
- Assisted in mixing and applying asphalt for various paving projects.
- Communicated effectively with supervisors to report project progress and challenges.
- Supported quality control efforts by inspecting finished surfaces for compliance with specifications.
- Worked well with teammates and accepted coaching from management team.
Crew Team Member
Southeastern Tree Company
Dillon, SC
05.2016 - 08.2018
- Operated chainsaws and hand tools for tree pruning and removal tasks.
- Collaborated with team members to ensure safety protocols during tree work operations.
- Maintained equipment and tools to ensure optimal performance and safety standards.
- Executed emergency tree removals following severe weather events to reduce risk.
- Implemented best practices for tree care, enhancing overall landscape aesthetics and health.
- Reduced safety risks with timely removal of hazardous trees and limbs.
- Operated heavy machinery, such as bucket trucks and wood chippers, ensuring safe and effective job execution.
- Facilitated storm cleanup efforts following severe weather events, removing fallen trees efficiently while minimizing further damage.
- Utilized advanced climbing techniques to access hard-to-reach trees, ensuring thorough care and maintenance.
Manager
Zaxby's Chicken Fingers & Buffalo Wings
Dillon, SC
01.2010 - 10.2014
- Supervised daily operations to ensure efficient service delivery and adherence to quality standards.
- Trained and mentored staff on customer service excellence and operational procedures.
- Coordinated team schedules to enhance productivity during peak service hours.
- Monitored financial performance, identifying areas for cost reduction and revenue enhancement.
- Led initiatives to streamline workflows, resulting in increased operational efficiency.
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained clean and organized checkout area to promote safety and efficiency.
- Handled cash, credit, and returns following company policies to ensure compliance.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Dillon High School
Dillon, SC05.2002
Skills
- Multitasking and organization
- Customer service
- Attention to detail
- Basic math
- Time management
- Customer engagement
- Problem-solving
- Food handling
- Cooking
- Food preparation
- Teamwork and collaboration
- Performance improvement
- Cleaning and sanitation
- Food handling safety
- Dishwashing
- Order management
- Kitchen equipment maintenance
- Health code compliance
- Positive attitude
- Workplace safety
- Reliability and punctuality
- Basic cooking techniques
- Product knowledge
- Conflict resolution
- Hospitality and accommodation
- Tool and equipment use
- Adaptability and reliability
- Clear communication
- Heavy lifting
- Initiative and Self-motivation
- Cleaning
- Crew leadership
- Salesmanship
- Flexible schedule
- Production line work
Timeline
Crew Team Member
High Land Paving
03.2019 - 11.2021
Crew Team Member
Southeastern Tree Company
05.2016 - 08.2018
Manager
Zaxby's Chicken Fingers & Buffalo Wings
01.2010 - 10.2014
High School Diploma -
Dillon High School