Irania Arellano
Woodbridge,VA
Summary
Dynamic Project Manager with a proven track record at Vulcan Materials, adept in project planning & organization and fostering client relations. Excelled in leading diverse teams, ensuring project completion within deadlines, and exceeding sales targets. Demonstrated expertise in decision-making and contract negotiation, achieving high customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Project Manager
Vulcan Materials
01.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Create Monthly projects for each customer
- Attend pre construction meetings.
- Attend QC training at the lab
- Create Concrete cylinders when needed on site
- Attend Safety meetings at each plant i’m assigned to.
- Work with Superintendent to make adjustments on orders
- Make sure big/small projects has the proper coverage
- Upsale concrete/extra products
- Attend Sales/Ops meetings
- Identify any new/ upcoming projects
- Promote VMC app
- Attend sales huddle calls
- Create quotes & Submittals requested
- Work with Dispatch manager regarding any service complaints
- Work with QC to ensure out concrete meets the specs required on jobs
- Maintain Relationships with any new & existing Customers
- Assist Customers in all their needs.
Dispatch Manager
Argos Usa
03.2023 - 01.2024
- Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
- Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
- Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
- Assisted Plant managers when the plants went done
- Assisted redirecting drivers to correct plants
- Re sold concrete when it was left over
- Created the next day schedule
Salesperson
Carolina Sunrock
Raleigh, NC
09.2021 - 01.2023
- Attended Sales meetings
- Attended meetings with F&I
- Priced Aggregate, Asphalt, & Concrete
- Created new jobs for Batch plant
- Closed out the end of the month
- Attended field trainings
- Attended QC trainings
- Sent out quotes
- Sent out email masses for all customers
- Assisted with any COD pricing
- Created Submittals
- Assisted in anything the Sales director needed.
Customer Service Representative
Vulcan Materials
Lorton, VA
08.2018 - 07.2021
- Give customer status of their orders
- Place weekly orders
- Take COD Payment
- Assist drivers with proper route
- Cancel orders
- Assist customers ticket request
- Call plants for any last minute changes
- Assisted on any late calls
Service Advisor
Kia Motors
05.2017 - 07.2018
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Education
High School Diploma -
Garfield High School
Woodbridge, VASkills
- Project planning & Organization
- Independent and Collaborative Work
- Decision-Making Expertise
- Contract Negotiation & Management
- Projections & Budgeting
- Client Relations
- Driver supervision
- Thoroughness in Work
Languages
Spanish
Native or Bilingual
Timeline
Project Manager
Vulcan Materials
01.2024 - Current
Dispatch Manager
Argos Usa
03.2023 - 01.2024
Salesperson
Carolina Sunrock
09.2021 - 01.2023
Customer Service Representative
Vulcan Materials
08.2018 - 07.2021
Service Advisor
Kia Motors
05.2017 - 07.2018
High School Diploma -
Garfield High School