Enthusiastic and reliable professional with high attention to detail, good communication skills and a quick learner. Expertly supports the work place in any way necessary. Frequently commended for reliability and initiative.
Overview
7
7
years of professional experience
Work History
Guest/Food Service Worker
Kwik Trip
Waukesha, Wisconsin
03.2024 - Current
Assisted in the preparation of food items according to recipes and instructions.
Assisted Guests in a friendly and respectful manner ensuring their satisfaction.
Resolved customer complaints regarding services or products in a professional manner.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Packaging Lead
Radius Packaging
New Berlin, Wisconsin
08.2020 - 07.2023
Developed and implemented technical packaging solutions to meet customer requirements.
Ensured proper functioning of packaging equipment and addressed any malfunctions or breakdowns.
Monitored production schedules to ensure timely completion of orders and coordinated with other departments to resolve any issues.
Developed and implemented safety procedures for the packaging department, as well as trained personnel in safe work practices.
Supervised a team of up to 20 employees in the packaging department, providing guidance and instruction on tasks and processes.
Restaurant Hostess
Little Cancun Restaurant
Oak Creek, Wisconsin
09.2018 - 05.2019
Greeted customers and escorted them to their tables.
Assigned seating arrangements based on customer preferences and restaurant policies.
Provided menus and answered questions about menu items and specials.
Managed reservations, waitlists, and special requests for large parties.
Crew Member
McDonald's
Milwaukee, Wisconsin
09.2017 - 08.2018
Educated customers on menu items, product ingredients and nutritional values.
Performed cashier duties such as taking orders, collecting payments and providing change.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Provided excellent customer service to maintain a positive atmosphere for guests.