Summary
Overview
Work History
Education
Skills
Timeline
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I'Reayona Brown

Americus,GA

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Overview

2
2
years of professional experience

Work History

Sales Representative

Teleperformance
Tallahassee, FL
01.2023 - 08.2024
  • Generated new sales leads through cold calling and networking activities.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Recommended changes in products and services based on customer feedback.
  • Greeted customers to determine wants or needs.

Customer Service Chat Representative

Kelly Services INC.
Troy, MI, MI
06.2022 - 01.2023
  • Responded to customer inquiries through chat in a timely and accurate manner.
  • Created detailed records of customer interactions and transactions.
  • Explained products or services to customers and provided pricing details.
  • Followed up with customers to ensure their complete satisfaction.
  • Listened attentively to customer needs and concerns; demonstrated empathy during conversations.

Education

Barber Assistant License -

South Georgia Technical College
Americus, GA
05-2022

High School Diploma -

Americus Sumter High School
Americus, GA
05-2022

Skills

  • Account Management
  • Customer Retention
  • Customer Service
  • Exceeds sales goals
  • Inside and outside sales
  • Post-sales support
  • Sales expertise
  • Customer Relations

Timeline

Sales Representative

Teleperformance
01.2023 - 08.2024

Customer Service Chat Representative

Kelly Services INC.
06.2022 - 01.2023

Barber Assistant License -

South Georgia Technical College

High School Diploma -

Americus Sumter High School

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I'Reayona Brown