I'Reayona Brown
Americus,GA
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
2
2
years of professional experience
Work History
Sales Representative
Teleperformance
Tallahassee, FL
01.2023 - 08.2024
- Generated new sales leads through cold calling and networking activities.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Recommended changes in products and services based on customer feedback.
- Greeted customers to determine wants or needs.
Customer Service Chat Representative
Kelly Services INC.
Troy, MI, MI
06.2022 - 01.2023
- Responded to customer inquiries through chat in a timely and accurate manner.
- Created detailed records of customer interactions and transactions.
- Explained products or services to customers and provided pricing details.
- Followed up with customers to ensure their complete satisfaction.
- Listened attentively to customer needs and concerns; demonstrated empathy during conversations.
Education
Barber Assistant License -
South Georgia Technical College
Americus, GA05-2022
High School Diploma -
Americus Sumter High School
Americus, GA05-2022
Skills
- Account Management
- Customer Retention
- Customer Service
- Exceeds sales goals
- Inside and outside sales
- Post-sales support
- Sales expertise
- Customer Relations
Timeline
Sales Representative
Teleperformance
01.2023 - 08.2024
Customer Service Chat Representative
Kelly Services INC.
06.2022 - 01.2023
Barber Assistant License -
South Georgia Technical College
High School Diploma -
Americus Sumter High School
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