Ireedui Munguntsatsralt

(Achieved "Top 3 Concessionist" )

• Handle customer complaints and provide solutions that gives a win-win for the customer and the company
• Provide excellent customer service by connecting with guests and their interests Operate cash register and handle money from guests
• Clean and maintain the exterior and interior areas of theatre
• Keeping track of stock and reporting items that are in need of restocking
• Collaborated with team members to complete requests from guests

• Teach English to non-english speakers by providing them with books that fill their personal needs
• Conversing with students to build close relations
• Teach computer skills to older students

• Implemented strategies to improve financial performance
• Improved club budget by 16%
• Organized book meets
• Coordinated events for new members
• Reconciled monthly statements and kept records accurate

• Assisted with over 50 special events and programs
• Used strong interpersonal communication skills to solve disputes with younger volunteers
• Supported engaging, fun, and smooth-running events by helping with organization and planning

• Directed New Recruits
• Addressing Customer Concerns
• Managing Inventory and Restocking
• Received Customer Gratification
• Operating Cash Register
• Worked well with teammates and accepted coaching from management team.