Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ireland Curtis

Crestview

Summary

Customer Service Representative with strong skills in customer engagement and relationship building. Excels in resolving inquiries and complaints, contributing to high levels of customer satisfaction. Committed to maintaining service standards and supporting team collaboration to enhance overall performance.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Chipotle
Crestview, FL
02.2026 - Current
  • Delivered exceptional customer service by addressing inquiries and resolving complaints effectively.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Customer Service Representative

Tom's Ice Cream Shop
Crestview, FL
03.2024 - 11.2025
  • Managed cash register transactions accurately, ensuring efficient checkout processes.
  • Assisted in maintaining cleanliness and organization of ice cream displays and service areas.
  • Collaborated with team members to enhance service efficiency during peak hours.
  • Trained new employees on customer service protocols and shop procedures.

Education

High School Diploma -

Crestview High School
Crestview, FL

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Relationship building
  • Computer proficiency

Timeline

Customer Service Representative

Chipotle
02.2026 - Current

Customer Service Representative

Tom's Ice Cream Shop
03.2024 - 11.2025

High School Diploma -

Crestview High School