Irem Aras
Chicago,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Administrator
Samsung Semiconductor Europe GmbH
Turkey
10.2018 - 07.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
Executive Assistant to the Chief Executive Officer
Samsung Semiconductor
Turkey
02.2018 - 07.2021
- Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
- Optimized scheduling efficiency by coordinating meetings, appointments, and travel arrangements for the CEO.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Supported decision-making processes by compiling research data and presenting findings to the CEO.
Receptionist
Hilton Hotel Bosphorus
Turkey
11.2016 - 09.2018
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Receptionist
Soho House
Turkey
02.2018 - 06.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
F&B Trainee
Four Seasons Istabul At The Bosphorus
Turkey
06.2016 - 08.2016
- Assisted colleagues in other departments when necessary, demonstrating flexibility and teamwork skills.
- Proactively addressed guest concerns or complaints, resulting in increased customer retention rates and repeat visits.
- Implemented time management strategies to prioritize tasks effectively during peak hours without compromising on service quality.
Education
Certificate - Marketing
Computer Systems Institute
Chicago06.2024
Bachelor of Arts - Tourism Management
Bogazici University
Istanbul01.2019
BBA - Business Administration
Anadolu University
Turkey06.2015
Skills
- Customer Relationship Management (CRM)
- Event Coordination
- Time Management
- Meeting Coordination
- Microsoft Office
- Teamwork and Collaboration
- Documentation And Reporting
- Idea Development and Brainstorming
- Schedule Management
- Verbal and written communication
- Basic accounting
- Administrative Support
- Community Management
Websites
Accomplishments
- Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
Certification
- Wordpress Certificate
- Scratch Certificate
- Lifeguard certification
Languages
English
Full Professional
Turkish
Native or Bilingual
Spanish
Limited Working
Timeline
Office Administrator
Samsung Semiconductor Europe GmbH
10.2018 - 07.2021
Executive Assistant to the Chief Executive Officer
Samsung Semiconductor
02.2018 - 07.2021
Receptionist
Soho House
02.2018 - 06.2018
Receptionist
Hilton Hotel Bosphorus
11.2016 - 09.2018
F&B Trainee
Four Seasons Istabul At The Bosphorus
06.2016 - 08.2016
Certificate - Marketing
Computer Systems Institute
Bachelor of Arts - Tourism Management
Bogazici University
BBA - Business Administration
Anadolu University