Iren Akhavan Amoli
Los Angeles,CA
Summary
Top-performing professional with substantial experience in banking and finance. Dedicated to establishing long-term relations with customers to demonstrate trust and decrease account closure rates. Adept at understanding customer needs to recommend appropriate banking products.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Banker
Wells Fargo
01.2024 - Current
- Consistently exceed sales targets by cross-selling products such as loans, credit cards, mortgages, and investment services.
- Deepen client relationships by identifying opportunities for additional services and making tailored recommendations.
- Serve as a trusted advisor to clients, resolving complex inquiries and ensuring satisfaction.
- Partner with team members and leadership to achieve branch sales goals.
- Recognized for "Top Performer of the Quarter 3 2024" for generating over 1.4 million.
- Identified potential fraud risks on accounts and reported suspicious activities to management.
Sales Supervisor
Michael Kors
10.2020 - 05.2023
- Managed sales team of 5, setting performance goals and strategies for attaining objectives.
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
- Intervened in difficult customer situations to resolve issues quickly and efficiently
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
Architectural Team Leader Manager
Private Company
03.2016 - 06.2019
- Assigned and monitored daily tasks for team members.
- Created and maintained a positive work environment for employees.
- Maintained records of employee performance reviews.
- Delegated work assignments and prioritized tasks.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
Education
Bachelor of Science - Urban Planning
Azad University
Iran04.2015
Bachelor of Arts - Spanish Language And Literature
Allameh Tabatabayi
Iran03.2014
Skills
- Customer Relationship Management
- Sales and Cross-Selling Strategies
- Financial Product Knowledge
- Portfolio Management
- Problem Solving and Conflict Resolution
- Team Collaboration and Leadership
- Revenue Growth and Goal Achievement
- Strong Communication and Interpersonal Skills
Languages
Persian
Native or Bilingual
Spanish
Limited Working
Certification
- NMSL Certified
- Digital Marketing from UCLA Extension
Timeline
Personal Banker
Wells Fargo
01.2024 - Current
Sales Supervisor
Michael Kors
10.2020 - 05.2023
Architectural Team Leader Manager
Private Company
03.2016 - 06.2019
- NMSL Certified
- Digital Marketing from UCLA Extension
Bachelor of Science - Urban Planning
Azad University
Bachelor of Arts - Spanish Language And Literature
Allameh Tabatabayi
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