Irene Antillon

Operated multiple kitchen stations efficiently. Multitasking. Opening and closing shifts. Training new cooks.

• Operated grills, fryers and broilers to cook items to quality guidelines.
• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
• Ensured that all food was cooked at the correct temperature and stored correctly.

• Operated grills, fryers and broilers to cook items to quality guidelines.
• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
• Ensured that all food was cooked at the correct temperature and stored correctly.
• Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
• Wrapped, dated and labeled food items in storage for safety and freshness.

• Greeted customers and provided exceptional customer service.
• Engaged customers in friendly, professional dialogue to determine needs.
• Helped customers find specific products, answered questions, and offered product advice.
• Assisted customers with product selection, sizing and styling.

• Ensured that each guest was served courteously, quickly, and efficiently.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Took orders from customers accurately and in a timely manner.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Provided exceptional service to high volume of daily customers.

• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Coached, mentored and trained team members in order to improve their job performance.
• Exercised good judgment and decision-making in escalating concerns and resolving issues.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.

• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Accepted cash and credit card payments, issued receipts and provided change.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Helped customers find specific products, answered questions, and offered product advice.