IRENE ASTORGA
DG PINNACLE HOME LOANS
MIAMI,FL
2
Languages
8
years of professional experience
Work History
Mortgage Loan Officer Assistant
7 Years 7 Months- Assisted with loan application completion, checking accuracy and compliance with guidelines.
- Supported clients in collecting required documentation for timely loan processing.
- Communicated with clients to answer questions and deliver updates on their loan status.
- Built strong client relationships to increase trust and satisfaction throughout the process.
- Supported clients in gathering necessary documentation for timely loan processing.
- Compiled and organized loan documentation for processing and underwriting review, ensuring accurate and efficient workflows.
- Reviewed loan files for completeness, ensuring all required documents were included.
- Collaborated with team members to streamline loan processing and improve efficiency.
- Participated in team meetings to discuss workflow and resolve any processing issues.
- Scheduled and confirmed closing dates, ensuring all parties were informed and prepared.
- Coordinated with title companies and clients to facilitate seamless closing processes, contributing to timely loan completions.
- Collected borrower documents and verified file completeness for loan processing.
- Analyzed credit reports for accuracy and compliance during loan processing., income records, and asset documents for accuracy.
- Communicated with clients about loan status, requirements, and next steps.
- Prepared loan files for submission to underwriting and closing teams.
- Coordinated with processors, underwriters, and title partners on file updates.
- Maintained confidential loan records and organized compliance documentation.
- Analyzed loan files and reviewed client income, assets and credit to verify compliance to specific underwriting criteria and input new loans into designated software.
- Maintained up-to-date knowledge and compliance with internal policies and procedures and verified adherence to state and federal laws, rules and regulations affecting loan institutions.
- Generated estimates clients requested, sent pre-approval letters to agents and confirmed receipt of verification of employment documentation.
- Ordered, prepared and verified documents necessary for loan to close in compliance, on time and without last-minute surprises.
- Liaised between borrowers and realtors, title companies and loan company management.
- Prepared complete packages to be sent to underwriting with a thorough understanding of each investor's stacking order and shipping.
- Monitored purchase loans for due diligence, financed contingency and closing date expiration and tracked pipeline for refinances.
Skills
Loan processing
Mortgage processing
Credit analysis
Loan file preparation
Document verification
Document assessment
Financial transaction management
Encompass software
Closing facilitation
File management
Detail orientation
Client engagement
Relationship management
Issue resolution
Languages
English
Professional
Spanish
Professional
Timeline
Mortgage Loan Officer Assistant
DG PINNACLE HOME LOANS
03.2019 - 10.2026Read More