Irene Ayotte
Bristol
Summary
Results-driven professional with extensive experience in health information management. Known for meticulous attention to detail in patient record management and compliance. Ready to leverage skills in quality assurance and office operations to enhance patient care and streamline workflows.
Overview
14
14
years of professional experience
Work History
Medical Records and Health Information Technician
CHR
Manchester
02.2021 - Current
- Ensured compliance with health information regulations and standards.
- Maintained confidentiality of health information in accordance with HIPAA regulations.
- Managed patient records with accuracy and attention to detail.
- Reviewed patient records for accuracy and completeness, ensuring that all required information was included.
- Developed processes for maintaining complete and up-to-date patient medical records.
- Coordinated data entry for electronic health record systems.
- Processed medical documentation for billing and insurance purposes.
- Retrieved patient medical records upon request from physicians or other authorized personnel.
- Retrieved medical records upon request from healthcare professionals.
- Managed release of information requests and identified requestors as patient, relation or provider.
- Assisted with the release of confidential health information according to established procedures.
- Conducted audits of health information for quality assurance.
- Collaborated with healthcare teams to optimize patient information flow.
- Trained new staff on record management procedures and software.
- Educated staff on proper use of electronic health record systems and related policies and procedures.
- Provided technical support for computer applications related to clinical documentation systems.
- Answered questions from patients regarding their personal health information or billing inquiries.
- Participated in meetings with departmental staff members to discuss issues related to healthcare documentation.
- Performed administrative tasks such as filing, scanning, photocopying, faxing and mailing documents.
- Removed outdated files from the records system to maintain accuracy.
- Indexed and cataloged medical records for easy retrieval and archival purposes.
- Maintained confidentiality of sensitive patient data consistently.
- Observed confidentiality and safeguarded all patient-related information.
- Obtained information by contacting appropriate personnel or patients.
- Supported administration staff with records requests to support patient care.
Office Assistant
Premier Education Group
New Haven
02.2012 - 02.2021
- Handled incoming calls and responded to inquiries professionally.
- Answered and directed phone calls to the appropriate staff members.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Managed daily office operations and maintained organized filing systems.
- Maintained an organized filing system of paper documents and electronic files.
- Collaborated with team members to improve office workflows and processes.
- Maintained inventory of office supplies and placed orders.
- Managed inventory of office supplies and placed orders when needed.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Trained staff members to perform work activities and use computer applications.
Education
Some College (No Degree) -
Anne Arundel Community College
Arnold, MDSkills
- Health record management
- Electronic health records
- Billing compliance
- Data entry accuracy
- Quality assurance audits
- Patient data retrieval
- Healthcare administration
Timeline
Medical Records and Health Information Technician
CHR
02.2021 - Current
Office Assistant
Premier Education Group
02.2012 - 02.2021
Some College (No Degree) -
Anne Arundel Community College