Irene Carrillo
Carlsbad,NM
Summary
Proven track record in enhancing kitchen efficiency and customer satisfaction at Lucy's Mexicali, showcasing expertise in kitchen operations and a professional attitude. Skilled in food safety standards and problem-solving, successfully developed strategies to boost catering revenue. Demonstrates attention to detail and a reliable work ethic, ensuring high-quality food preparation and service.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Line Cook
Lucy's Mexicali
09.2018 - Current
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Developed strategies to enhance catering and retail food service revenue and productivity goals.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Monitored food quality and presentation to maintain high standards.
- Prepared food items in compliance with recipes and portioning control guidelines.
Childcare Volunteer Teacher's Aide
Community Action Head Start
08.2015 - 05.2016
- Complied with strict safety and organizational regulations, policies, and procedures.
- Supervised children of various ages on playground and field trips.
- Helped children with homework assignments.
- Encouraged children's emotional and social development.
- Implemented daily routines and activities to stimulate and engage children.
Line Cook
Lucy's Mexicali
08.1995 - 01.2012
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Managed opening and closing shift kitchen tasks.
- Adjusted recipes based on ingredient availability or customer request.
Cook
Eddy County Detention Center
06.2003 - 01.2004
- Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
- Trained and supervised new Trustees on food preparation and safety protocols.
- Weighed, measured and processed ingredients according to recipe specifications and dietary requirements.
- Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
Receptionist
Carlsbad Public Defenders Office
01.1993 - 01.1995
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with onboarding new clients and securing paperwork completion.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
Criminal Justice
Southeast New Mexico College
Carlsbad, NM08.1994
High School Diploma -
Carlsbad High School
Carlsbad, NM05.1980
Skills
- Kitchen Operations
- Problem-Solving
- Professional Attitude
- Stock Rotation
- Food safety knowledge
- Highly motivated
- Reliable and Trustworthy
- Food Safety Standards
- Crew training
- Attention to Detail
Certification
- ServSafe
Timeline
Line Cook
Lucy's Mexicali
09.2018 - Current
Childcare Volunteer Teacher's Aide
Community Action Head Start
08.2015 - 05.2016
Cook
Eddy County Detention Center
06.2003 - 01.2004
Line Cook
Lucy's Mexicali
08.1995 - 01.2012
Receptionist
Carlsbad Public Defenders Office
01.1993 - 01.1995
Criminal Justice
Southeast New Mexico College
High School Diploma -
Carlsbad High School
- ServSafe
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