Irene Franco
Cardiovascular Interventions of Miami
Homestead
1
Certification
16
years of professional experience
Dedicated Front Desk Medical Assistant with over 16 years of experience in administrative support. Proficient in managing patient scheduling, document management, and ensuring compliance with HIPAA regulations. Committed to enhancing patient experience through strong organizational skills and professional telephone etiquette.
Work History
Front Desk/Medical Administrative/Medical Assistant
16 Years 3 Months- Facilitated patient check-in and check-out procedures to enhance workflow efficiency.
- Managed patient scheduling and appointment coordination for optimal clinic operations.
- Guided patients to exam rooms, addressed inquiries, and prepared for physician examinations, including vital signs and electrocardiograms.
- Prepared patient charts by gathering and organizing medical records and documentation ahead of appointments.
- Updated patient information and insurance details for accurate electronic medical records.
- Collected payments and entered data to support smooth operational processes.
- Oversaw calendar management and logistical coordination for medical professionals.
- Oversaw inventory management of office supplies to ensure availability for staff needs. of office supplies, ensuring essential items were always in stock.
Education
Medical Assistant - Medical Assistant
- Dean's List
Skills
HIPAA regulations
ICD-10 coding
EMR software
Medical software
Administrative support
Microsoft Office
Data entry accuracy
Time management efficiency
Organizational skills
Professional telephone etiquette
Customer service focus
Problem-solving
Critical thinking
OSHA compliance
Certification
OSHA,HIPAA and CPR
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk/Medical Administrative/Medical Assistant
Cardiovascular Interventions of Miami
04.2010 - CurrentRead More
Everest Institute
Medical Assistant from Medical Assistant
Read More