IRENE GONZALEZ
San Pedro,CA
Summary
About 10 years in the medical field, this is my passion. Love to further my education so I can work up the ladder hence the reason for going back to nursing school and I plan to continue until I feel content.
Overview
5
5
years of professional experience
Work History
Medical Assistant / Insurance verification / Surgery Coordinator
Precision Foot and Ankle Centers
San Pedro, CA
- Medical assistant days would involve more hands on patient care starting with setting up exam rooms, cleaning and assisting doctors. Insurance verification days would entail the more administrative side with ensuring patients had proper documentation, medical information and insurance information in their charts to put their minds at ease especially when coming into a specialist office. Surgery coordinator days were a bit more complex involving medical documentation, labs and diagnostics, patient history, and coordinating with the surgery center to have everything aligned for patients surgery.
Emergency Room Admitting / Patient Registration
College Medical Center ER
Long Beach, CA
- Emergency Department patient registration entails checking in each individual who wishes to be seen by the doctor. Responsible of getting all intake information, consent forms signed, patient insurance verified all before being discharged or admitted into the hospital. Being knowledgeable in the variety of insurances we come across is a skill very much needed in the cases that the patient will be admitted; we must know when an authorization needs to be obtained.
Receptionist
Wolstan & Goldberg Eye Associations
Torrance, CA
05.2019 - 05.2022
- Head of phone room position means dealing with patients back to back ensuring they get all the assistance needed. Schedule patients in a timely manner, verify the patient's insurance, confirm appointments, help surgery schedulers with post op appointments and in house surgeries, refilling medical prescriptions, relaying messages to the nurses and or doctors, slight medical records, billing for certain insurances and much more.
Medical Assistant / Receptionist
Dr. Goldstone’s Vision Center
Long Beach, CA
12.2016 - 04.2019
- Dealing with a handful of patients back to back, pre-testing them before they are seen by the doctor. (Include refracting patients, taking pressures with tonometer or tonopen, retinal imaging, HRT, Visual field, pachymetry, and visual acuity tests). Aside from that, working in the lab consists of me inspecting glasses before they are dispensed to patients. Scrutinizing the glasses would guarantee the satisfaction of the patients needs and more likely to come again the following year. As for receptionists, being the first to interact with patients it's a must to treat them as a priority. Keeping a fast pace I've worked in an office with four doctors so time management has always been a must.
Education
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American Career College
Anaheim, CAHigh School Diploma - undefined
Phineas Banning High School
Wilmington, CA06.2016
Skills
- Bilingual
- Surgery scheduling/ surgery coordinator
- Medical Scribe
- Excellent Communication
- Second term nursing student who has experience in giving injections, medications, and basic fundamental medical care
- Medical receptionist experience
- Healthcare industry
- HIPAA compliance
- Electronic medical records
- Insurance verification
Timeline
Receptionist
Wolstan & Goldberg Eye Associations
05.2019 - 05.2022
Medical Assistant / Receptionist
Dr. Goldstone’s Vision Center
12.2016 - 04.2019
Medical Assistant / Insurance verification / Surgery Coordinator
Precision Foot and Ankle Centers
Emergency Room Admitting / Patient Registration
College Medical Center ER
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American Career College
High School Diploma - undefined
Phineas Banning High School