Irene Medina
Oceanside,CA
Summary
Dynamic sales professional with a strong commitment to delivering exceptional customer service. Recognized for consistently leading the store in sales performance, achieving the title of Store Champion in Q1 2025. Core competencies include strategic sales techniques and client relationship management. Aiming to leverage proven skills to drive sales growth in a challenging retail environment.
Overview
5
5
years of professional experience
Work History
Salesperson
CarMax
Oceanside, CA
09.2023 - Current
- Build strong connects to enhance customer satisfaction
- Achieved consistent high closing rate.
- Consistently lead the store in top sales
- Reached presidents club in six months through high closing rate and warranty sales.
- Maintained a high survey satisfaction score through excellent customer service
- Educated customers about products and services offered by the company.
Front End Supervisor
Lowes Home Improvment
Oceanside, CA
07.2020 - 09.2023
- Trained, managed and motivated employees to promote professional skill development.
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Coordinated with other departments to ensure smooth flow between receiving goods, stocking shelves, check out process.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Managed customer complaints and rectified issues to complete satisfaction.
Education
Associate of Arts - Business Administration
Miracosta College
Oceanside, CA06-2021
Skills
- Coachable
- personable
- team player
- loyal
- persuasive
- high achiever
- Active listening
- organized
- Problem-solving
- multitasking
Timeline
Salesperson
CarMax
09.2023 - Current
Front End Supervisor
Lowes Home Improvment
07.2020 - 09.2023
Associate of Arts - Business Administration
Miracosta College
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